Chico's FAS reviews about "upper management"

28% positive business outlook

Reviews by job title

114 reviews
5.0
5 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Good upper management Competitive pay

Cons

No cons at this time

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Chico's FAS Response
2y
Thanks for the 5-star review. We are so pleased that you enjoy working at Chico's FAS!
4.0
23 May 2025
Recommend
CEO approval
Business outlook

Pros

Friendly colleagues who were, collaborative and reliable.

Cons

Upper management was not responsive to employer concerns.

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Chico's FAS Response
12mo
Thanks for posting a comment. We are disappointed that you did not feel supported by management. If you would like to provide more detail, please reach out to us at Glassdoorfeedbck@chicos.com.
3.0
1 Dec 2025
Recommend
CEO approval
Business outlook

Pros

the pay, scheduling, and benefits

Cons

upper management was not responsive and taking leave was really difficult

3.0
26 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Loved my co-workers and it could be really fun at times. For a college kid, the commission was nice

Cons

Clientele could be horrible and extremely rude. Upper management had unrealistic goals for stores and could be uptight

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Chico's FAS Response
2y
Thanks for the review. We are glad that you enjoyed working with your team. We are sorry that you encountered challenging customers. Most of our customers are wonderful and develop great relationships with our store teams. If you would like to provide additional feedback please contact us at Glassdoorfeedback@chicos.com.
3.0
22 Oct 2024

Typical Retailer

Recommend
CEO approval
Business outlook

Pros

Great team of equal employees no stranger to seeing potential in any age. We had flexible schedules and I adored amazing clientle. My team in particular worked hard to make everyone feel welcomed no matter their age and ability. Despite being the youngest one there - they were always supporting me and encouraging me as I trained for the ASM position.

Cons

The managers and supervisors do not share the sentiment of equality and are very big on throwing anyone under the bus to look good. The Uppers also implemented a pay-to-win policy where you could wear what ever you wanted - as long as it was from their very expensive new line of clothes every few months. Otherwise it was only black despite being a fashion forward business. And heaven knows they don't pay enough to afford their clothing, especially any long term employees (20+ years) who were making $8 less an hour than new hires. Our entire team left due to the disrespect and lack of action from upper management. Employees who had been there for 20+ years. I learned later this was common place at many of their locations.

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Chico's FAS Response
1y
Thank you for taking the time to post a comment. We are surprised by your sentiments about managers and supervisors. At Chico's FAS we wholeheartedly practice and support equality, diversity and inclusion, and respect for all associates. While our dress codes do encourage associates to wear or latest merchandise, we provide a significant 65% "Made" discount for them to purchase merchandise from our latest style sets. We also offer a regular 40% discount for Associates to purchase any merchandise of their choice. We encourage individuality and respect our associates' personal sense of style. As a fashion retailer; however, we do encourage Associates to wear our products so customers can get a better idea of how our merchandise looks on real people rather than on mannequins. Notwithstanding, flexibility is embedded in our dress codes. While each of our brands adheres to specific color palettes, associates are free to wear other retailers' merchandise. If you would like to provide additional information please contact us at Glassdoorfeedback@chicos.com.
1.0
26 Mar 2024
Recommend
CEO approval
Business outlook

Pros

They have some great customers

Cons

Overworked under paid. Bad upper management

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Chico's FAS Response
2y
Thanks for posting a comment. We are very surprised by it. at Chico's FAS we take great pride in the quality and capabilities of our management teams. We would like to hear more about your concerns and encourage you to contact us at Glassdoorfeedback@chicos.com.
4.0
26 Oct 2024

Great

Recommend
CEO approval
Business outlook

Pros

Upper management is all women

Cons

Too much clothing and cheap jewelry

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Chico's FAS Response
1y
Thanks for taking the time to post a comment. Our stores are designed to align with sales volume and customer expectations. Location is also a factor is store size. Sorry you didn't like our jewelry. Our customers love it.
4.0
20 Dec 2024

It has it’s moments

Recommend
CEO approval
Business outlook

Pros

The customers are very loyal!

Cons

Upper Management has issues with racism, communication/follow up, favoritism.

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Chico's FAS Response
1y
Thank you for your comment. At Chico's FAS we prohibit any form of racism, discrimination, harassment or unequal treatment. We take violations of our EEO Policy, Harassment Prevention Policy, and Code of Ethics extremely seriously. Allegations of violations of these policies are investigated promptly and thoroughly. We believe in treating all associates with respect and dignity. We have a diverse workforce that has made us stronger and contributed to our success. Accordingly, your reference to "racism" is very concerning. It simply is not tolerated at Chico's FAS. We urge you to reach out to your HR Business Partner or the Open Door Hotline. You may also provide additional details anonymously at Glassdoorfeedback@chicos.com.
2.0
6 Jun 2025

Management

Recommend
CEO approval
Business outlook

Pros

Discount 40% on Anything, once a month you get 65% off on 4 to 5 units. Can use your 40% with sister brands. Health insurance for full time employees

Cons

No Hours, running a 2 person coverage on floor ALWAYS CHANGING promotions, different online than in store. Work is crazy, expect to get everything done within an 8 hr. shift when the project will take 3 to 4 days. plus greet, engage, fitting room, ringing and keeping your head on. No recognition for Hardwork Goals are so High you can't bonus Customers get better deals with all the coupons they can use. Upper Management does not know what it means to be in a store, working with 1 associate, they should acknowledge the work the team does.

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Chico's FAS Response
11mo
Thank you for the feedback. We are sorry that you did not feel recognized. At Chico's FAS we believe in celebrating the successes and hard work of our associates. recognition for good work is very important to us. If you would like to provide additional details, please feel free to contact us at Glassdoorfeedback@chicos.com.
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