Reviews by job title

132 reviews
1.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun at times with conversations amongst employees

Cons

The pettiness The bad mouthing of current employees or past employees, if the manager was talking about them I am sure she was talking about me Manager gave out her phone number to all employees to contact by text or calls, when I had to text her , her reply back was condescending and not to pleasant. I got an apology the next day. She knew she was wrong She got a bad review because she did not present herself in a positve way when helping a customer, she talked about the previous management I had an upcoming date that I needed off and she knew but she scheduled me for that day anyway I was told there was a review about me apologizing to much? That was a lie, I looked at all the reviews none about me but she had a negative one about her I only apologized to my customers if we did not have a product or we did not fit their expectations Yes I did apologize to some employees, I was in training and learning. Im sure it was the fellow coworkers that complained I do have problems with my right foot and at the moment my nice pair of nikes was providing more comfort to my feet, and was told I needed a drs note? But another employee who his younger was wearing very dirty tennis shoes, not a good look if they a noticably dirty Not good training, barely had any

4.0
19 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Great loving team, creative people

Cons

No training, leadership not always care

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Chico's FAS Response
1y
Thanks for posting a comment. We are glad you enjoyed working at Chico's FAS. We would like to hear more about your training and leadership experiences. We encourage you to provide additional details at Glassdoorfeedback@chicos.com.
5.0
18 Mar 2025

Good

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good to work for and with

Cons

Limited training but great people

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Chico's FAS Response
1y
Thanks for the 5-star review. We are glad that you enjoy working at Chico's FAS.
2.0
14 Jul 2024

Dont Do It

Recommend
CEO approval
Business outlook

Pros

Overtime ALL THE TIME and it was an income

Cons

I worked there for over a year and only met with a manager 4 times even after asking for managers assistance, Little Training Switch's systems fast with no real training on it sends you emails on what your doing wrong but will not met with you to help you get the corrections you need random layoffs when already struggling with 1/2 hour hold times high stress little rewards no community

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Chico's FAS Response
1y
Thanks for posting a comment. Your experiences and perception are not reflective of Chico's FAS culture or practices. Our Call Center Managers provide ongoing support and oversight to their teams. Managers are always available to provide guidance or answer questions. We are unaware of "random layoffs". If you would like to provide more details please contact us at Glassdoorfeedback@chicos.com.
5.0
2 Jan 2025

chico’s

Recommend
CEO approval
Business outlook

Pros

amazing staff and work environment

Cons

training varied from store to store

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Chico's FAS Response
1y
Thanks for the 5-star review. We are very glad that you enjoyed working at Chico's FAS and appreciate your contributions.
1.0
2 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Under old ownership and leadership, Chico's FAS had great benefits, summer Fridays, and some of the best health insurance I've had working for a company. They had flexible working environments, and they always had ample resources and benefits for whatever what I was looking for. New technology and innovation was encouraged, and it felt like anyone and everyone would get cross-platform training and experience. New ownership under Knitwell seems to be chipping away at the pros and benefits of working at Chico's.

Cons

The work culture is incredibly fast paced to a point it is incredibly disorganized. Communication seems to be a problem across the board, and this constantly causes operational issues. Many teams, especially in tech, were severely downsized after covid, but now they are made even smaller after Knitwell's reorganization. The resources that remain are strained to a point that the average employee is doing the work of 5-6 team members with zero work-life balance. Knitwell's business model seems to have an overall aversion to technology altogether to a point they do not see it as a an essential pillar of business - that is a huge red flag for anyone and everyone who works in the tech sector. They seem want to downgrade years of innovation and progress while limiting the functionality of teams. I also get the sense they want to outsource high paying tech jobs and eliminate American jobs altogether. Liz K- the head of Knitwell has communicated that they want to "build a covenant with the city of Fort Myers" and maintain as many local jobs to HQ and the area before subsequently costing several employees in the area their livelihoods. Her, and her team, have repeatedly lied to the entire company about the incoming changes in a "bait and switch" kind of way. It shows all the signs of a dirty and unethical business who does not care about their employees. I would not be surprised if they eliminate 90% of the remaining staff in the upcoming months...

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Chico's FAS Response
1y
Thank you for taking the time to share your feedback. The Chico’s FAS Human Resources Team monitors Chico’s FAS Glassdoor posts and takes all feedback seriously. We would very much like to speak with you to better understand and explore your concerns. Your feedback will be treated confidentially. We encourage you to reach out directly to your Chico’s FAS Human Resources Business Partner, Chico’s FAS Director of Associate Relations & HR Compliance, or any other member of the Chico’s FAS Human Resources team to discuss your concerns in more detail. You may also reach out to us at Glassdoorfeedback@chicos.com, and a member of the Chico’s Associate Relations team will connect with you.
4.0
24 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Easy work and good training

Cons

You have to stand all day

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Chico's FAS Response
1y
Thanks for the good review. at Chico's FAS we believe that thorough training and support is key to our Associates' success.
2.0
10 Jan 2025

Pros

Recommend
CEO approval
Business outlook

Pros

Kind customers, opportunities for pay increases and promotions

Cons

lack of training in some circumstances, Very high expectations with little time to execute them

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Chico's FAS Response
1y
Thanks for posting a comment. We do not want any of our associates to struggle with a very heavy workload. We recommend you reach out to your DSM to discuss your concerns in more detail.
Viewing 1 - 3 of 132 Reviews

Glassdoor has 2,323 Chico's FAS reviews submitted anonymously by Chico's FAS employees. Read employee reviews and ratings on Glassdoor to decide if Chico's FAS is right for you.