Reviews by job title

413 reviews
2.0
20 Oct 2025

Failing under KnitWell

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Loyal customers and field team.

Cons

Chico’s has been pulling back on “culture” for the last 5 years- blaming Covid. They have stripped away employee incentives and recognition, all while increasing expectations. This year they decided to not give wage increases yet they added additional senior leadership positions at high salaries. This year they changed from allocating payroll to a selling cost model, taking stores down to 2:2 coverage and yet increased expectations for ship from store, increased product levels in most stores and increased expectations on customer outreach. If you walk in a Chico’s store, the team is drained, exhausted and burnt out. They aren’t able to keep up with the demands from senior leadership. If you are considering joining this organization, I would recommend visiting a local store and asking the team what their thoughts are on the company- most will not be favorable. They also changed all store managers to salary this year because they do not want to pay OT when it might be required to work 40+ hours to keep your store open to operating hours with the cuts in payroll. The amount of layoffs at home office over the last year have been staggering. The KWG came in with their team and replaced tenured associates who have been around for 15+ years.

3.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

I truly enjoyed helping people, whether a customer or an employee. I liked the fast-paced environment, leading a team, being responsible for the daily operations of a retail store.

Cons

You will run all day for very little money. The general manager and the district manager made it a toxic environment, although I hear it is under new management.

2.0
5 Dec 2025

Benefits are now minimal

Recommend
CEO approval
Business outlook

Pros

Coworkers are great to work with.

Cons

Pay vs. Industry Standards: Current salaries are significantly below market benchmarks. Reduced Benefits: 401(k) match has decreased. Health insurance costs for employees have increased substantially. No Performance Incentives: No bonuses or merit increases. No pay adjustments for taking on additional departments or higher volume. Policy Changes Affecting Flexibility: Unused vacation hours are no longer paid out. Hybrid employees are now required to work 4 days in-office. Hiring Practices: Preference for external hires over internal growth opportunities. Impact: These changes risk lowering engagement and increasing turnover, especially when competitors offer stronger compensation and flexibility.

2.0
2 Feb 2026

Too much for too little

Recommend
CEO approval
Business outlook

Pros

Sometimes management can work with you on attendance.

Cons

They ask for to much for to little of pay.

2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Kind coworkers to work with. Decent customers

Cons

Horrible quality clothes, hours, low pay for more work. Understaffed. Physical and mental work they put you through for not enough pay. Customers will take advantage of store culture.

1.0
25 Feb 2026

Such a Disappointment

Recommend
CEO approval
Business outlook

Pros

My coworkers were absolutely lovely people. Hard-working, positive, and happy to help women truly look and feel their best.

Cons

I worked for Chico's FAS over 13 years and when I left in good standing they wouldn't even pay out 1 weeks worth of earned PTO. It's disheartening to know that the company I worked so hard for doesn't even practice good corporate citizenship. "Due to a recent policy change Chico's will no longer pay out unused PTO unless required by state law." -The response from Corp when I asked them for my earned PTO. The policy as stated sounds alot like: "We only reimburse earned leave if you can make us" ..... Not addressing the merit of paying employees what they earned contributes to a bad reputation for the company. Is Chicos a reputable company and/or a good place to work? Unfortunately, no. Would you recommend family or friends to work or shop there? Also, no. There are undoubtedly many benefits afforded by Chico's to employees at varying levels of the company that having nothing to do with state law in the multi-states they operate. They are provided by the company because it is good business practice. I say all this instead of talking about the stressful environment, no raises for 2 years (not even a cost of living raise), no bonus or commission when you exceed your sales goals, payroll getting slashed, etc. All of these things are difficult to manage while keeping your team uplifted and on track. But I did it, for years. And after giving notice, leaving in good standing, and being told I'd be welcomed back any time-the company won't do the bare minimum of paying out my PTO.

1.0
19 Feb 2026

Nice people

Recommend
CEO approval
Business outlook

Pros

All employees are very nice.

Cons

Low pay, called in to work on day off, mean customers, doesn’t value there employees, always looking to replace you with someone they can get for $7.50.

Viewing 1 - 3 of 413 Reviews

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