Reviews by job title

450 reviews
1.0
2 Jun 2025
Recommend
CEO approval
Business outlook

Pros

The only Pros is being able to look at the new outfits in the new pairings Chico's clothes have changed for the worst the company is now just another clothing store when it used to be Resort and vacation wear that was outstanding that you wanted to wear and look good in now is comparable to Walmart

Cons

The company has simply gone downhill with a new owners Chicos has become afterthought their darling is Talbots so they're trying to manage and run Chico's like Talbots two different sets of customers and Chicos customers are very unhappy they closed distribution centers shipping is taking longer customer service is atrocious sales are few and far between the clothes are starting to look worse and worse down to Walmart level Management style is non-existent little to no communication you have to read basically what they put out but the managers and assistant managers do not share any information given on the conference calls on Mondays this is done on purpose to keep you in the dark to keep you from trying to attain a higher position within the company very catty like Behavior backstabbing hours given to favorites Etc a toxic work environment you really would have to love the label and the clothes to stay working here.

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Chico's FAS Response
12mo
Thank you for posting your comment. Communication is vital to a successful and engaged workforce. We are sorry that you feel communication and transparency are lacking in your store. We recommend that you discuss your concerns with your DSM or provide additional details at Glassdoorfeedback@chicos.com..
1.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun at times with conversations amongst employees

Cons

The pettiness The bad mouthing of current employees or past employees, if the manager was talking about them I am sure she was talking about me Manager gave out her phone number to all employees to contact by text or calls, when I had to text her , her reply back was condescending and not to pleasant. I got an apology the next day. She knew she was wrong She got a bad review because she did not present herself in a positve way when helping a customer, she talked about the previous management I had an upcoming date that I needed off and she knew but she scheduled me for that day anyway I was told there was a review about me apologizing to much? That was a lie, I looked at all the reviews none about me but she had a negative one about her I only apologized to my customers if we did not have a product or we did not fit their expectations Yes I did apologize to some employees, I was in training and learning. Im sure it was the fellow coworkers that complained I do have problems with my right foot and at the moment my nice pair of nikes was providing more comfort to my feet, and was told I needed a drs note? But another employee who his younger was wearing very dirty tennis shoes, not a good look if they a noticably dirty Not good training, barely had any

3.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

I truly enjoyed helping people, whether a customer or an employee. I liked the fast-paced environment, leading a team, being responsible for the daily operations of a retail store.

Cons

You will run all day for very little money. The general manager and the district manager made it a toxic environment, although I hear it is under new management.

2.0
2 Feb 2026

Too much for too little

Recommend
CEO approval
Business outlook

Pros

Sometimes management can work with you on attendance.

Cons

They ask for to much for to little of pay.

4.0
23 May 2025
Recommend
CEO approval
Business outlook

Pros

Friendly colleagues who were, collaborative and reliable.

Cons

Upper management was not responsive to employer concerns.

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Chico's FAS Response
12mo
Thanks for posting a comment. We are disappointed that you did not feel supported by management. If you would like to provide more detail, please reach out to us at Glassdoorfeedbck@chicos.com.
3.0
1 Dec 2025
Recommend
CEO approval
Business outlook

Pros

the pay, scheduling, and benefits

Cons

upper management was not responsive and taking leave was really difficult

2.0
6 Jun 2025

Management

Recommend
CEO approval
Business outlook

Pros

Discount 40% on Anything, once a month you get 65% off on 4 to 5 units. Can use your 40% with sister brands. Health insurance for full time employees

Cons

No Hours, running a 2 person coverage on floor ALWAYS CHANGING promotions, different online than in store. Work is crazy, expect to get everything done within an 8 hr. shift when the project will take 3 to 4 days. plus greet, engage, fitting room, ringing and keeping your head on. No recognition for Hardwork Goals are so High you can't bonus Customers get better deals with all the coupons they can use. Upper Management does not know what it means to be in a store, working with 1 associate, they should acknowledge the work the team does.

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Chico's FAS Response
11mo
Thank you for the feedback. We are sorry that you did not feel recognized. At Chico's FAS we believe in celebrating the successes and hard work of our associates. recognition for good work is very important to us. If you would like to provide additional details, please feel free to contact us at Glassdoorfeedback@chicos.com.
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Glassdoor has 2,323 Chico's FAS reviews submitted anonymously by Chico's FAS employees. Read employee reviews and ratings on Glassdoor to decide if Chico's FAS is right for you.