Chico's FAS reviews about "people"

Leadership, progression, culture, budgets, expectations

Every software program they use is broken or mishandled to the point that they can’t function as a company. They are actively dismantling any culture of companionship and camaraderie at the facilities and have sold off most of the assets splitting it up to the cheapest labor they can find They would rather hire foreign people who are third party that they don’t train than provide their customers with a quality experience. This helps them skirt labor laws, pay marginalized people next to nothing all while touting how American they are. If you work there you will hear daily from customers how terrible your service, returns, clothing, quality etc is and there is nothing you can do about it because no one has any answers or knows what they’re doing. They will tell you what they want then change it making work extremely confusing while moving the bar constantly to keep you from meeting goals so that way they don’t have to pay commission or bonuses. I genuinely think Knitwell will actually kill off all the brands they bought up then sell the naming rights to a third party so they can continue to use the name but make the clothes even cheaper and poorer quality while still charging the customer more.

No advancement in the company.

Sadly pay isn’t the highest, especially in DE

I worked for Chico's FAS over 13 years and when I left in good standing they wouldn't even pay out 1 weeks worth of earned PTO. It's disheartening to know that the company I worked so hard for doesn't even practice good corporate citizenship. "Due to a recent policy change Chico's will no longer pay out unused PTO unless required by state law." -The response from Corp when I asked them for my earned PTO. The policy as stated sounds alot like: "We only reimburse earned leave if you can make us" ..... Not addressing the merit of paying employees what they earned contributes to a bad reputation for the company. Is Chicos a reputable company and/or a good place to work? Unfortunately, no. Would you recommend family or friends to work or shop there? Also, no. There are undoubtedly many benefits afforded by Chico's to employees at varying levels of the company that having nothing to do with state law in the multi-states they operate. They are provided by the company because it is good business practice. I say all this instead of talking about the stressful environment, no raises for 2 years (not even a cost of living raise), no bonus or commission when you exceed your sales goals, payroll getting slashed, etc. All of these things are difficult to manage while keeping your team uplifted and on track. But I did it, for years. And after giving notice, leaving in good standing, and being told I'd be welcomed back any time-the company won't do the bare minimum of paying out my PTO.

Sometimes the teams work in silous and do not cohesively work together with other departments.

Constant “restructuring” meaning a lot of people lose jobs

Constant struggle for more payroll to support all the tasking. Hard to get an individual development plan for growth.

Wouldn’t recommend working here to my worse enemy Outsourced many agents Never gives raises No sick time Little room for advancement Extremely low pay . They expect too much for too little pay Constant ridicule and reviews over metrics Constant micromanaging Extreme changes and inefficiencies with the new ownership Many people were forced to take a severance and lost their jobs at the warehouse Old ladies call constantly to complain about orders Business doesn’t stand behind its own guidelines and they let the customers run over them and bend their guidelines. No respect for their own rules and policies Warehouse and stores will just decide not to send customers their orders. Customers will have to get a refund and complain and want more compensation . Business losing more and more daily.