Reviews by job title

108 reviews
2.0
3 Oct 2025
Recommend
CEO approval
Business outlook

Pros

- The people: Majority of the sales and customer service reps are incredible people who are trying their best and rolling with the consistent changes - Relaxed culture in the office (can wear basically anything you want) - The new CEO Kelly seems to be a great leader and hopefully he can turn the sinking ship around

Cons

- Leadership: Most of leadership was hired because of tenure and not because of actual skill. Multiple reps have left because of no guidance, training, or consistent processes across the board. No one knows how to navigate actual sales processes there. Leadership got upset at a rep trying to charge their client their list price on products - They wanted to automatically throw on 50% discounts for no reason. Training is NON-existent for both leadership and employees - Platform: The platform is basically a fancier google forms. It's supplementary to other platforms that businesses need such as a real HR platform, LMS platform, ERP, etc. Why would companies need an extra tool when they can get everything in one package somewhere else? Additionally, with the license structure, you pay a flat fee to get access to the whole platform - You can have shared logins so why would companies pay for additional logins when they can have less and still get access to the platform? This structure screws the entire sales team - how can you "upsell" if clients have access to everything already? - OTE / Commissions: The best way to make money here is by bringing in new business or within the growth segment. Enterprise or strategic conversations are non-existent because you're most likely not working with exec or decision-makers EVER. They have recently changed the commission structure to pay out more on contract renewals, but you barely make any commission on actual sales and bringing in new business. You get paid out quarterly instead of monthly, but you get told multiple times that we should be thankful for that instead of getting paid 1 time a year for commissions

3.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

-I spent almost 3 years with SafetyCulture, and the people; the culture; and the work, were the main reasons I stayed as long as I did. -From day 1, the environment felt welcoming, inclusive and genuinely team-oriented. You'll feel that you're not just another disposable headcount. -You do feel connected to a bigger mission, not just internal metrics or work per se. -Training plus development is highly autonomous. Independence at work can be empowering especially if you are self-directed. -You're given access tools & resources that you can figure out on your own, if you are proactive. This same set-up can feel unsupported if you are comfortable with structure at work. -Surprisingly, the 24/7 pantry & supplies is a big come on and retention driver for me too. You get to talk to colleagues & eat yummy food just a few steps from your work station. -HMO and life insurance on day 1 gives me peace of mind. They live up to the "safety" mindset.

Cons

-I left because I observed a noticeable decline in the effectiveness and credibility of the local leadership. There's also significant shift in culture later part of 2025. -HR is the number one violator of policies and enabler of not so good leaders. (coming in to the office late, and leaving early for the gym dates or law school, studying during work hours). They are also going on prolonged coffee breaks with other leaders plus their romantic partners. Also, their clique is known as gossipers and power trippers. -HR tolerates some leaders who spend their time playing pingpong, majority of their work hours, or hours gossiping because they are close with the head of department. -HR stays mum with ethical violators like bullies; unfair treatment of managers or even those who don't comply with the reporting days in the office. Employees hear HR saying that "that's not part of my work" or 'I'm not paid enough" causing delay in the services expected by the employees. -This is the open secret talked about by employees in Manila. To some this may not be impactful but to employees who work hard- seeing leaders lack accountability or HR running lazy everyday or doing other things other than work, it can be a very demotivating sight. Just dropping this here since SC employees think that this is supported by leaders. (I left so no shame here.) -I like SafetyCulture, the new CEO is also great, he visited the office & gave honest insights. A lot of people resign from the company just because of the HR and leader left running this office. Otherwise, work is manageable, pay is reasonable, benefits are satisfactory, and you can work independently. (less stress if you're not lazy) It's also stable, no redundancies whatsoever.

4.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Amazing staff. Great work culture and positive atmosphere in the office. Great career progression and incentives to do better. Good company incentives. Earning potential. Onsite chef. Good training structure for staff.

Cons

Fundamental things wrong with the platform which were not rectified / taking too long to amend. Which lead to customers leaving or reducing seats. New features being added without current issues being resolved. CSM's being involved in sales training and sales meeting, which were not always relevant. Constant changing of onboarding processes. The lines were blurred, teams doing things differently and incorrectly.

4.0
17 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great engineering culture and engineering team. Great office vibe, including breakfast, lunch, drinks and snacks.

Cons

None that I can think of.

5.0
25 Jan 2026

Great Culture

Recommend
CEO approval
Business outlook

Pros

Great culture, great office, free foods+ unli snacks and gym

Cons

None for now None for now

4.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- Earlier stage organization where you can help mold how things are being done and make a big impact in your career especially if you're just starting out in Customer Success - Role high impact and high visibility. Revenue/impact driving role where clear goals and metrics are at the core of how you make an impact with your customers so no guessing games - Customers love SafetyCulture solutions and advocate for SC. Our CEO among with many other employees are former customers - Very supportive teams and leaders #BetterAsATeam - SafetyCulture and it's Manila office is a certified great place to work for

Cons

- Pacing is fast (this can be good or bad) depending on what's your preference. For many this is a con but this should be something someone researches about before applying in an earlier stage high impact organization like SC. We're not just pushing buttons here - Teams can get siloed due to focused work and output so be thoughtful and intentional about connecting with the broader teams - Nothing's perfect. There's growing pains in SC as with many other businesses. What's important is being able to action opportunities and learn from misses which is what we do

1.0
3 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Big engineering team (200+) resulting to lighter workload, plenty of people to help and mentor, and no outside of business hours work. Modern tech stack (except if you're in the legacy team, mostly young energetic staff, office kitchen and free food.

Cons

The culture has significantly degraded over the past couple of years brought by recent changes in the leadership team especially in product and engineering. Real high performers are not valued and being victimised by too much politics and are exiting the company as a result. Everyone looking busy to keep their jobs safe but not achieving real meaningful outcomes. Such a shame for a company with so much potential and a good mission. You need to show your face in the office at least 3 days a week to prove you're "engaged" and you're a "culture fit". Nothing to do with your contributions and outcomes you achieve.

Viewing 1 - 3 of 108 Reviews

Glassdoor has 344 SafetyCulture reviews submitted anonymously by SafetyCulture employees. Read employee reviews and ratings on Glassdoor to decide if SafetyCulture is right for you.