SafetyCulture reviews about "manager"

Low salary Culture started great but now worsening with the current Operations Manager who does not know how to use the company's platform

Only been working for a year but I haven't encountered any bad issues.

* below average pay * poor morale - often hostile environment * blame culture instead of fixing problems * managers have no real purpose or direction

-I left because I observed a noticeable decline in the effectiveness and credibility of the local leadership. There's also significant shift in culture later part of 2025. -HR is the number one violator of policies and enabler of not so good leaders. (coming in to the office late, and leaving early for the gym dates or law school, studying during work hours). They are also going on prolonged coffee breaks with other leaders plus their romantic partners. Also, their clique is known as gossipers and power trippers. -HR tolerates some leaders who spend their time playing pingpong, majority of their work hours, or hours gossiping because they are close with the head of department. -HR stays mum with ethical violators like bullies; unfair treatment of managers or even those who don't comply with the reporting days in the office. Employees hear HR saying that "that's not part of my work" or 'I'm not paid enough" causing delay in the services expected by the employees. -This is the open secret talked about by employees in Manila. To some this may not be impactful but to employees who work hard- seeing leaders lack accountability or HR running lazy everyday or doing other things other than work, it can be a very demotivating sight. Just dropping this here since SC employees think that this is supported by leaders. (I left so no shame here.) -I like SafetyCulture, the new CEO is also great, he visited the office & gave honest insights. A lot of people resign from the company just because of the HR and leader left running this office. Otherwise, work is manageable, pay is reasonable, benefits are satisfactory, and you can work independently. (less stress if you're not lazy) It's also stable, no redundancies whatsoever.

- Top one is pay, great if you want to live in city centre and be comfortable. But saving is hard and buying a house even harder. I know this is being worked on so this may have already changed but it was too late for me - The Success Team bring a lot of revenue into the business but our commission is not amazing, it's good, can sometimes be great but definitely can improve.

Workload can be really heavy at times

I’m hard-pressed to find any major cons, but being based in UKIMEA, we don’t have the same resources as other regions. However, this fosters a strong DIY approach and allows us to be adaptable whilst giving us autonomy, and I’m excited to see more resources become available in the future

The company hit its peak around the unicorn valuation and EdApp acquisition, and strategic clarity has been in decline ever since. AI arrived and caught the executive team largely unprepared. The tech stack is legacy, the response has been reactive, and VCs have moved on to AI-native companies. The result is a business under real financial pressure, making increasingly short-term decisions and framing them as strategy. Career progression is where the gap between rhetoric and reality is most visible. People consistently took on work well above their pay grade, with direct managers actively advocating for promotion. Those advocacies went nowhere. The company was extracting senior-level output at lower-level cost, with no path to recognition or advancement.