Reviews by job title

81 reviews
2.0
3 Oct 2025
Recommend
CEO approval
Business outlook

Pros

- The people: Majority of the sales and customer service reps are incredible people who are trying their best and rolling with the consistent changes - Relaxed culture in the office (can wear basically anything you want) - The new CEO Kelly seems to be a great leader and hopefully he can turn the sinking ship around

Cons

- Leadership: Most of leadership was hired because of tenure and not because of actual skill. Multiple reps have left because of no guidance, training, or consistent processes across the board. No one knows how to navigate actual sales processes there. Leadership got upset at a rep trying to charge their client their list price on products - They wanted to automatically throw on 50% discounts for no reason. Training is NON-existent for both leadership and employees - Platform: The platform is basically a fancier google forms. It's supplementary to other platforms that businesses need such as a real HR platform, LMS platform, ERP, etc. Why would companies need an extra tool when they can get everything in one package somewhere else? Additionally, with the license structure, you pay a flat fee to get access to the whole platform - You can have shared logins so why would companies pay for additional logins when they can have less and still get access to the platform? This structure screws the entire sales team - how can you "upsell" if clients have access to everything already? - OTE / Commissions: The best way to make money here is by bringing in new business or within the growth segment. Enterprise or strategic conversations are non-existent because you're most likely not working with exec or decision-makers EVER. They have recently changed the commission structure to pay out more on contract renewals, but you barely make any commission on actual sales and bringing in new business. You get paid out quarterly instead of monthly, but you get told multiple times that we should be thankful for that instead of getting paid 1 time a year for commissions

3.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

-I spent almost 3 years with SafetyCulture, and the people; the culture; and the work, were the main reasons I stayed as long as I did. -From day 1, the environment felt welcoming, inclusive and genuinely team-oriented. You'll feel that you're not just another disposable headcount. -You do feel connected to a bigger mission, not just internal metrics or work per se. -Training plus development is highly autonomous. Independence at work can be empowering especially if you are self-directed. -You're given access tools & resources that you can figure out on your own, if you are proactive. This same set-up can feel unsupported if you are comfortable with structure at work. -Surprisingly, the 24/7 pantry & supplies is a big come on and retention driver for me too. You get to talk to colleagues & eat yummy food just a few steps from your work station. -HMO and life insurance on day 1 gives me peace of mind. They live up to the "safety" mindset.

Cons

-I left because I observed a noticeable decline in the effectiveness and credibility of the local leadership. There's also significant shift in culture later part of 2025. -HR is the number one violator of policies and enabler of not so good leaders. (coming in to the office late, and leaving early for the gym dates or law school, studying during work hours). They are also going on prolonged coffee breaks with other leaders plus their romantic partners. Also, their clique is known as gossipers and power trippers. -HR tolerates some leaders who spend their time playing pingpong, majority of their work hours, or hours gossiping because they are close with the head of department. -HR stays mum with ethical violators like bullies; unfair treatment of managers or even those who don't comply with the reporting days in the office. Employees hear HR saying that "that's not part of my work" or 'I'm not paid enough" causing delay in the services expected by the employees. -This is the open secret talked about by employees in Manila. To some this may not be impactful but to employees who work hard- seeing leaders lack accountability or HR running lazy everyday or doing other things other than work, it can be a very demotivating sight. Just dropping this here since SC employees think that this is supported by leaders. (I left so no shame here.) -I like SafetyCulture, the new CEO is also great, he visited the office & gave honest insights. A lot of people resign from the company just because of the HR and leader left running this office. Otherwise, work is manageable, pay is reasonable, benefits are satisfactory, and you can work independently. (less stress if you're not lazy) It's also stable, no redundancies whatsoever.

5.0
25 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Supportive leadership, good work-life balance, and plenty of opportunities to learn. The culture is collaborative, and colleagues are willing to help each other.

Cons

Processes can feel a bit slow at times as the company grows, but leadership is aware and working on it.

2.0
20 May 2026

Blockbuster had a great run too

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The work itself was genuinely interesting for a few years: strong product, smart people, real autonomy to ship things that mattered. The in-house kitchen is also legitimately excellent (free breakfast, lunch and snacks made by a talented team), and honestly, that perk is probably doing more for retention than leadership realises.

Cons

The company hit its peak around the unicorn valuation and EdApp acquisition, and strategic clarity has been in decline ever since. AI arrived and caught the executive team largely unprepared. The tech stack is legacy, the response has been reactive, and VCs have moved on to AI-native companies. The result is a business under real financial pressure, making increasingly short-term decisions and framing them as strategy. Career progression is where the gap between rhetoric and reality is most visible. People consistently took on work well above their pay grade, with direct managers actively advocating for promotion. Those advocacies went nowhere. The company was extracting senior-level output at lower-level cost, with no path to recognition or advancement.

1.0
5 May 2026

Poor leadership and unsafe culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The provided daily lunch is a great benefit

Cons

Compensation: Salary packages are generally below market standards for the required level of expertise. Organizational Maturity: Leadership is often overly top-down, with limited opportunities for constructive peer feedback or challenging the status quo. Lack of Stability: Constant shifts in priorities and opaque headcount management have created an environment with very little psychological safety.

1.0
3 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Big engineering team (200+) resulting to lighter workload, plenty of people to help and mentor, and no outside of business hours work. Modern tech stack (except if you're in the legacy team, mostly young energetic staff, office kitchen and free food.

Cons

The culture has significantly degraded over the past couple of years brought by recent changes in the leadership team especially in product and engineering. Real high performers are not valued and being victimised by too much politics and are exiting the company as a result. Everyone looking busy to keep their jobs safe but not achieving real meaningful outcomes. Such a shame for a company with so much potential and a good mission. You need to show your face in the office at least 3 days a week to prove you're "engaged" and you're a "culture fit". Nothing to do with your contributions and outcomes you achieve.

1.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Free lunch, WFH policy, many talented engineers - although many have left.

Cons

Decisions are highly top-down with zero transparency or clear long-term direction. Senior leadership can be dishonest and even lie to their own reports about the company's priorities and restructuring plans, even when they already have the full visibility of what's happening. Priorities change constantly, restructures become frequent, and morale has dropped significantly across the org. Many talented people either left or were laid off (both publicly and quietly behind the scenes). Compensation and salary reviews have also fallen behind the market in recent years. The employee shares are meaningless. They can’t realistically be turned into cash and the company has publicly stated they don't have any IPO plan.

Viewing 1 - 3 of 81 Reviews

Glassdoor has 344 SafetyCulture reviews submitted anonymously by SafetyCulture employees. Read employee reviews and ratings on Glassdoor to decide if SafetyCulture is right for you.