17 Jul 2024
Great Culture!
Anonymous employee
AIR MILES
Part of BMO Financial Group
Engaged employer
AIR MILES reviews about "work life balance"
34% positive business outlook
Reviews by job title
59 reviews
3.0
16 Jul 2025
Great work life balance, colleagues but lacks leadership support
Current employee, more than 3 years
Toronto, ON
Recommend
CEO approval
Business outlook
Pros
Lots of opportunity to collaborate, take initiaitives and opportunity to implement new ideas Great work life balance Excellent company culture
Cons
Brand reputation risk Leadership clarity Career Advancement
2.0
18 Sept 2025
Recommend
CEO approval
Business outlook
Pros
Good work life balance here
Cons
Not much advancement opportunities available
5.0
12 Jan 2026
Recommend
CEO approval
Business outlook
Pros
Great colleagues, work life balance
Cons
No cons at this point
3.0
11 Mar 2025
Recommend
CEO approval
Business outlook
Pros
Good people , good work life balance
Cons
Pay is average at best
1.0
3 May 2025
Recommend
CEO approval
Business outlook
Pros
There is nothing good about it except this is remote
Cons
No work life balance Micromanagement Unrealistic KPO Excessive coaching sessions High turnover Managers and tech support chill - nobody takes ownership
3.0
10 Jan 2026
Recommend
CEO approval
Business outlook
Pros
- Great work life balance - Decent pay, good bonus structure - Location in Eaton Centre so you can walk to office from Union underground - They try hard to have a good culture with ERGs, in-office events with good food, summer and holiday parties - great benefits (with BMO); everyone starts with 4 weeks vacation and benefits from day 1, massive mental health allowance, pension match, rrsp match, share purchase plan, bank holidays off
Cons
Since the bankruptcy and BMO purchase, morale and culture have declined. RTO policy now at 3 days and moving to 4 (BMO policy), large org and company changes causing low morale. Feels like most people are there due to the easy work/life balance/getting a paycheque. Leadership is kind but at the mercy of what BMO wants. BMO being a large org has a ton of extra procurement/process/security/administrative processes that cause extremely slow onboarding and adoption of new vendors and technologies.
4.0
27 Nov 2024
Great work environment but dated products
Former employee, more than 3 years
Toronto, ON
Recommend
CEO approval
Business outlook
Pros
There's a lot of smart people that work there that have been there for a long time. Very good work life balance.
Cons
The products that you are building are generally dated and behind the times. The reorganizations every couple of years doesn't help with employee moral and company direction.
3.0
22 May 2025
Recommend
CEO approval
Business outlook
Pros
Good leaders and work life balance
Cons
Restructuring that limited opportunity for growth
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