AIR MILES reviews about "leadership team"

Dated executives, no vision, president is a goof ball and his leadership team are bullies. Especially the marketing team. Client service no longer has any leadership since they made changes last year.

There is extremely high turnover (mostly unwarranted terminations) that happen across the entire business in every department including HR. Certain teams within HR have had almost 100% turnover within the last year . If the problem happens in HR itself, it is bound to happen in all other departments and this is caused by an HR leadership team that have zero concept of employee relations or performance management. The organization generates a lot of revenue and money is constantly being thrown away because upper management does not want to take the time to grow and develop talent or manage their performance. It is easier for a manager to terminate and hire somebody else (and this is probably advice given from HR). Talent Acquisition and HR leaders will never support their own recruiters and are bound by the phrase "the client is always right" or "senior leader is always right". There is a lot of corruption and you cannot trust or confide in anybody within your own department. HR and talent acquisition senior "leaders" abuse their power and treat their own team poorly.

The company outlined a bunch of great values but they’re more decorative hall coverings than anything else. Authenticity, Collaboration… not things that are actually rewarded. Instead, politics reign making any healthy tension toxic rather than helpful and ruining most opportunities for true collaboration. Senior leadership are the worst offenders for toxic politics and it bleeds down through their teams. Politics are prioritized above alignment making it hard to deliver meaningful work. When work isn’t delivered it becomes a blame game with senior management pointing fingers.

lower than average pay (especially for internal employees) and each person has to fend for themselves, if you get stuck with a bad manager your only option is to stay unhappy or leave the company. the organization values external talent more than internal which is a shame for anyone thinking they could develop their career at the company. poor leadership in client services (especially since a reorg). although framed as a 'diverse company'.... take a look at the senior leadership team.

The turnover (both voluntary and involuntary) is the highest I have ever experienced in any organizations I have worked for. Many departments within HR have had over 100% annual turnover for the past 2-3 years. There is no HR strategy and the same work gets done year after year with no actual results. HR Leaders will cave to any request by Senior Management regardless of the impact on people. Front line HR roles bear the brunt of "client" anger and do not get any support from their leaders. The HR Leadership team is by far the weakest group of HR "professionals" I have ever worked under. HR technology is owned by the parent company in the US so there is very little input or authority the local HR group has to make changes. HR Managers and below are very hard workers and good people, but are constantly bombarded with "strategy" changes, reporting structure changes, and overall indecision to be effective. There is no senior leadership expertise in the areas of Recruitment, Performance Management, Employee Culture, or HR Strategy. Recruiting Professionals, DO NOT accept a job at LoyaltyOne/Precima

Commute downtown if you don't live downtown

Bryan Pearson and his Executive Leadership team were exited from the organization and thus leaving a big void within the organization. Resulting in a demoralization of the remaining close knit staff. The new CEO lacks the skills, confidence and ability required to lead the organization.

The leadership team is terrible. Inexperienced, without any vision or value to add. Lack of alignment between business and technology is tearing the team apart.

Office isn’t the most up to date