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JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
We are seeking a Senior Occupancy Planner to successfully manage the supply, capacity and demand of a building, campus or regional space portfolio for a specific client at the business unit level.
What this job involves
You’ll be driving the development of occupancy plans and sequencing of group-level and individual moves as well as facilitate and/or resolve planning issues identified in customer planning meetings.
You will ensure that planning is aligned with corporate guidelines, and that all scenarios maximize use of space.
You will recommend, educate, and enforce space policies/standards, procedures and protocols and notify the client of customer requested exceptions; and as necessary, assist in developing site-specific Planning Strategies with Senior Leadership.
You will be a Subject Matter Expert in the client's workplace program and the use of utilization data to drive solutions that increase the productivity.
You will be a leader in the Occupancy Planning and account team, modelling superior client relationship management and strategic thinking.
You’ll need to have a great knowledge in Corporate Real Estate. In this role, you will interact with organizational leadership, identifying requirements, preparing and updating project status reports on actual seat demand versus projected seat demand at the building level; reporting out on the current supply and capacity, and forecast inventory changes as required.
You’ll be charged with assembling, updating and reporting the top-down and bottoms-up seat count projections collected at the group-level for an annual planning horizon and work with the client to reconcile discrepancies from top-down projections, as well as track and report actual seat demand at the group level.
You must be familiar with typical occupancy metrics, sharing ratios, and industry occupancy trends.
Key responsibilities include:
To be successful in this role, you should be able to ensure accurate reporting of information, and foster critical relationships between various individuals and organizations communication channels will exist with:
Corporate Real Estate to review and resolve planning forecast requirements, concerns and issues;
Business Unit leadership to collect headcount forecasts and resolve headcount forecast discrepancies between leadership's numbers and those collected at the group level;
Corporate Finance group to gather top-down headcount and growth projections;
Project management to review planning strategies that drive construction projects and support implementation of these projects;
Move coordination and facility management teams to review and approve moves, develop migration plans and conduct facility audits;
Other members of the occupancy planning team to ensure cross campus/portfolio strategy plans are developed
Sound like you? To apply you need to be / have:
RequirementsA Bachelor's Degree in Real Estate, Finance, Architecture, Design, Construction Management, or related field is required
Minimum of 5 – 7 years of experience in corporate environment. Previous experience in space/occupancy planning at a strategic level, plus experience with interior office renovations is highly desirable. CAFM system experience also highly desirable.
You’ll need to be dynamic and technologically savvy and utilize software to support planning solutions and communicate ideas clearly with planning team and lines of businesses.
You will be successful if you have advanced skills in Microsoft Excel (pivot table, vlook-up, cell calculations), and AutoCAD (basic test-fits and square foot calculations).
Proficiency in Microsoft Office suite and ability to consolidate data and floor plans into Power Point for presentations to client and lines of business is highly valued.
You’ll be effective in your role by learning to ask the right questions to understand the underlying needs of our clients.
You’ll discover how to be proactive and innovative with solutions for your stakeholders.
Excellent communication skills are important both written and spoken
Able to work independently, multi-task, and manage your time to meet deadlines.
You keep on top of things as you’ll often need to reorganize your time day to day, to deal with your team’s changing necessities and requests.
An individual with strong interpersonal skills with an ability to interact with executive level external and internal clients will be successful in the role.
To work as part of a diverse supportive and talented team.
Behavioral Competencies
Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
Business first - Focuses on customers and clients, business/financial acumen, JLL first
Inspire - Inspire others, creates vision and strategy, energizes others
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.