United Airlines Overview
4.0★- careers.united.com/us/en/
- Chicago, United States
- 10000+ Employees
- 24 Locations
- Type: Company - Public (UAL)
- Founded in 1926
- Revenue: $10+ billion (USD)
- Airlines, Airports & Air Transportation
United Airlines Reviews

Pros
Good hourly paid, good benefits
Cons
Very bad management team especially from Continental
United Airlines Interviews
Flight Attendant Interview
Anonymous Employee in United StatesAccepted OfferPositive ExperienceInterview
**Face to Face Interview **
They said not to arrive more than 30 minutes before the interview starts, so I got there just 30 before but there were already like 30 people in the lobby.
I think there were 40 of us in total for the interview.
Everybody dressed nice, so make sure you dress up!
In the lobby they check your ID and bring you to upstairs, and they make you leave everything in the luggage room, but you’re allowed to have your phone and glasses with you.
And then you are taken to the room, and sit with a group of 5-8 people.
There are waters and snacks you wan take it if you want.
You talk to your group, break ice, and a recruiter will play video of “ Good leads the way “
And they give you several minutes to prepare to share, how you do right thing in your life.
A recruiter will come to your group and you speak your story.
It was only like 5-10 minutes.
And you have waiting time again, do whatever you want, write messages to children in the hospital, eat snacks and talk to your group.
And then recruiter will call two groups at the time for group work in a small room with 2 recruiters watching.
So you’ll work with like 13 people.
Your group are given 12 slips of task, problems when boarding and they make you prioritize them from 1 to 12.
For example, passenger with medical issues, passenger with a service dog, passenger who needs water for medication etc.
My advice for this group work is
Don’t talk too much , don’t go intense to stand out to recruiters.
Because people who did that , They didn’t make it.
Let everyone talk, empathize, and speak your opinion when you need to.
And don’t be silent!
This group work was like for 10 minutes.
After that
There are 2 show rooms, where you can see and touch uniforms, beverage carts, first class meal etc.
there’s 1 recruiter in the room and you can ask question if you want.
There were cameras in the rooms so make sure you talk to other candidates and have a smile !
And then finally 1 on 1 at the last!
They call you one by one , waiting time may be long.
If they call you while you go to bathroom, they’ll call you again later.
In 1 on 1 you’re taken to the small room and they make you watch video of flight situation of delay and you read announcements with blank after video.
And you’ll react to other FA and passenger who is worried about delay.
Then in the same room you do reach test.
You take off shoes, and do it on tippy toe.
You have to reach at least 82 inches.
After that, if you succeed interview, recruiter will take you to upstairs for “next step”, where they tell you they offer you CJO and you fill paper work and drug test, vision test etc. don’t forget glasses if you worry about vision test!
If you don’t make it, they let you go home after 1 on 1.
I think less than half of candidates passed.
No personal questions at all!
But I think they don’t really care how you react to video in 1 on 1 because I messed up so bad but I got CJO lol
I think they look for people who are Smart, Calm, and can work as a team.
It was 4 hours in total including waiting time but they watch you all the time , have a smile for a whole time.
(By the way there was no language test in f2f for bilingual position, but you take it during online interview)
Good luck every one !!!InterviewWhen you did right thing
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Company Updates




United Airlines Awards & Accolades
- DiversityInc Top 50 (47), DiversityInc, 2019
- Indeed Top-Rated Workplaces 2019, Indeed, 2019
Popular Careers with United Airlines Job Seekers
United Airlines FAQ
(59 Questions)
All answers shown come directly from United Airlines Reviews and are not edited or altered.
Does United Airlines offer employee discounts?
...Very political office environment where hard work is not rewarded, lack of transparency where decisions are made behind closed doors and handed down, jobs are promised to people by leadership before they are even open...limited chance for advancement unless you are part of the chosen group, very understaffed and long work hours are expected and lower pay than other companies, United believes the flight benefits make up for this but most of the time employees do not fly free but use the employee discount to buy tickets......
15 September 2022
People Also Ask about United Airlines
Employees rate United Airlines 4 out of 5 stars based on 5,771 anonymous reviews on Glassdoor.
To get a job at United Airlines, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at United Airlines and prepare for tough questions.
Overall, 76% of employees would recommend working at United Airlines to a friend. This is based on 5,771 anonymously submitted reviews on Glassdoor.
75% of job seekers rate their interview experience at United Airlines as positive. Candidates give an average difficulty score of 2.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at United Airlines.
68% of employees think that United Airlines has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.