Does SBFM pay their employees well?

According to anonymously submitted Glassdoor reviews, SBFM employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at SBFM. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SBFM?

73% of SBFM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SBFM 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at SBFM?

Cleaner (168) , Cleaning Operative (30) , General Cleaner (25) , Janitor/Cleaner (17) , Domestic Assistant (8) , Commercial Cleaner (7) , Domestic Cleaner (4) , Manager (4) , Recruiter (4) , Account Manager (3) , Area Supervisor (3) , Cleaning (3) , Office Cleaner (3) , Regional Manager (3) , Account Executive (2)

What are the pros of working at SBFM according to real employee reviews?

"Good company and pay and wages" ((in 11 reviews)); "Great Culture second to none" ((in 10 reviews)); "Flexible hours and great atmosphere" ((in 9 reviews)); "Great team to work with ." ((in 8 reviews)); "Great, friendly working environment and company values." ((in 7 reviews))

What are the cons of working at SBFM according to real employee reviews?

"Poor management communication over the weekend." ((in 16 reviews)); "Poor communication" ((in 10 reviews)); "managers don't come on site enough." ((in 5 reviews)); "Previous line managers have been rude and unreasonable to employees suggesting it was irresponsible to make complaints about management as we have to be ‘team players’ despite not having any support from management" ((in 4 reviews)); "Minimum wage, can’t think of any more!" ((in 3 reviews))

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SBFM

SBFM reviews about "pay"

66% positive business outlook

Ratings by category

4.0

Diversity and inclusion

4.0

Work/Life balance

3.8

Culture and values

3.7

Senior management

3.6

Career opportunities

3.5

Compensation and benefits

Reviews by job title

47 reviews

3.0

10 Feb 2026

Review

Cleaning

Recommend

CEO approval

Business outlook

Pros

Wagestream to access pay earlier

Cons

Low pay for hours of work done

SBFM Response

3mo

Thank you for taking the time to share your feedback. We’re pleased to hear that you’ve found Stream helpful in giving you flexibility around your pay. We’re sorry to hear that you feel the pay does not reflect the hours worked. We understand that pay is an important part of overall job satisfaction, and we appreciate you sharing your perspective. If you would be open to discussing this further, please feel free to contact us at feedback@sb-fm.co.uk so we can better understand your experience. SBFM Team

4.0

21 Nov 2025

Very good working hours

Cleaner

Recommend

CEO approval

Business outlook

Pros

Pay is alright not too bad

Cons

Management was very poor and sometimes not helpful

SBFM Response

4mo

Thank you for sharing your feedback - we’re pleased to hear you’ve had a positive experience with working hours and that you're generally satisfied with pay. We’re sorry to hear your experience with management wasn’t as supportive as it should have been. We know how important day-to-day leadership is, and we’re always working to ensure our teams feel heard, respected, and supported on site. If you’re happy to share more about your experience, please do reach out to us at feedback@sb-fm.co.uk - we’d really value the opportunity to listen and improve. SBFM Team

2.0

18 Feb 2025

Company review

Facilty manager

Recommend

CEO approval

Business outlook

Pros

Great colleagues Minimum wage Opportunity to add more shifts

Cons

Lack of employee welfare and training Bad management Non competitive pay

SBFM Response

Thank you for your feedback. We’re pleased to hear you value your colleagues and the opportunity to add more shifts. We understand that employee welfare, training, and management are important. If you’ve faced challenges in these areas, we’d love to hear more so we can make necessary improvements and explore ways to support career development. Please contact marketing@sb-fm.co.uk to share your experience, and we will ensure your concerns are addressed.

5.0

16 Apr 2025

Customer service

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Pay rate was good staff is good as well

Cons

Hours were low but you can work in bank holidays as well

SBFM Response

Thank you for your 5-star review! We’re pleased to hear you had a positive experience working with us and that you felt supported by the team and happy with the pay. We appreciate you taking the time to share your feedback. If you have anything more you'd like to add, please contact marketing@sb-fm.co.uk.

3.0

19 Apr 2026

Decent company but low pay

Cleaning operative

Recommend

CEO approval

Business outlook

Pros

A good number of available shifts in central London. Decent working environment and management support.

Cons

Most shifts were in two hour blocks, the pay is low

SBFM Response

1mo

Thank you for taking the time to share your feedback. It’s great to hear you found the working environment and management support positive, as well as the availability of shifts. We appreciate your comments around shift patterns and pay. We aim to provide flexible working opportunities that suit a range of needs, though we understand this may not always work for everyone. Feedback like this is important in helping us review how we structure roles and support our teams. If you’re open to it, we’d welcome the opportunity to understand more about your experience - please feel free to contact us at feedback@sb-fm.co.uk. Thank you again! SBFM Team

1.0

16 Feb 2026

Poor

General cleaner

Recommend

CEO approval

Business outlook

Pros

Only good thing is where I work

Cons

Pay never right. Zero contact by phone no managers you see your wage on stream and what you recieve is less than half what you have worked and have never recieved a single pay slip my last pay was on stream showed £242 pay 2 days before payday it showed £142 i Ihad taken £70 due to a leak in my roof needing urgent repair .but taking £70 out of the wage would not account for receiving ony £74

SBFM Response

3mo

Thank you for taking the time to leave a review. We’re very sorry to read about your concerns, particularly around pay and communication - these are serious matters and not the experience we want for any colleague. We would like to look into this urgently, especially the points raised regarding payslips and deductions. Please contact us directly and confidentially at feedback@sb-fm.co.uk with your full name, site, and any relevant details so we can investigate this properly with payroll and management. We appreciate you bringing this to our attention and are committed to resolving issues like this as quickly as possible. SBFM Team

2.0

28 Feb 2025

Poor attitude towards hard working staff

Cleaner

Recommend

CEO approval

Business outlook

Pros

Pure gym staff lovely to work for ,,

Cons

Terrible feed back , pay mostly wrong. Do not recognise hard working staff , if you whistle blow on poor performance of others cleaners you are seen as a trouble maker, don’t pay sick even if you hurt back at work and worked there for over a year and a half dock your pay because they didn’t respond to a days holiday request 😡😡

SBFM Response

Thank you for your feedback. We’re so sorry to hear that your experience hasn’t met expectations. We take pay accuracy and transparency seriously. If you’ve encountered any issues with pay or holiday requests, please contact marketing@sb-fm.co.uk, and we will investigate and resolve this promptly. We also value each member of our team and recognise the importance of support and appreciation. If you have further feedback on how we can improve recognition and communication, we’d love to hear from you.

5.0

18 Mar 2025

Fantastic Company for students

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Wagestream, Holiday Pay, Flexible Shifts

Cons

Not Applicable Not Applicable and Not

SBFM Response

Thank you for your 5-star review! We're pleased to hear you've had a positive experience and that the role works well for you as a student. We appreciate your feedback and are glad to have you as part of the team.

5.0

10 Feb 2025

A rewarding job

Cleaner

Recommend

CEO approval

Business outlook

Pros

Lots of work opportunities Communication Wagestream

Cons

Monthly pay and minimum wage

SBFM Response

Thank you for your feedback. We’re pleased to hear that you value the work opportunities, communication, and access to Wagestream. We understand that pay frequency and rates are important considerations. If you have any further feedback on how we can improve your experience, we’d love to hear from you. Please contact marketing@sb-fm.co.uk to share any additional thoughts.

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Very good working hours

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Decent company but low pay

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