Is SBFM a good company to work for as a General Cleaner?

General Cleaner professionals working at SBFM have rated their employer with 3.5 out of 5 stars in 24 Glassdoor reviews. This is a lower than average score with the overall rating of SBFM employees being 3.8 out of 5 stars. Search open General Cleaner jobs at SBFM now and start preparing for your job interview by browsing frequently asked General Cleaner interview questions at SBFM .

Does SBFM pay General Cleaner employees well?

General Cleaner professionals rate their compensation and benefits at SBFM with 3.5 out of 5 stars based on 24 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about General Cleaner salaries and benefits at SBFM .

How happy are General Cleaner professionals working at SBFM?

62% of General Cleaner employees at SBFM would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. General Cleaner professionals have also rated SBFM with a 4.1 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.9 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at SBFM?

Cleaner (168) , Cleaning Operative (30) , General Cleaner (25) , Janitor/Cleaner (17) , Domestic Assistant (8) , Commercial Cleaner (7) , Domestic Cleaner (4) , Manager (4) , Recruiter (4) , Account Manager (3) , Area Supervisor (3) , Cleaning (3) , Office Cleaner (3) , Regional Manager (3) , Account Executive (2)

What are the pros of working at SBFM according to real employee reviews?

"Good company and pay and wages" ((in 11 reviews)); "Great Culture second to none" ((in 10 reviews)); "Flexible hours and great atmosphere" ((in 9 reviews)); "Great team to work with ." ((in 8 reviews)); "Great, friendly working environment and company values." ((in 7 reviews))

What are the cons of working at SBFM according to real employee reviews?

"Poor management communication over the weekend." ((in 16 reviews)); "Poor communication" ((in 10 reviews)); "managers don't come on site enough." ((in 5 reviews)); "Previous line managers have been rude and unreasonable to employees suggesting it was irresponsible to make complaints about management as we have to be ‘team players’ despite not having any support from management" ((in 4 reviews)); "Minimum wage, can’t think of any more!" ((in 3 reviews))

SBFM General Cleaner reviews

3.5

62% would recommend to a friend

(24 total reviews)

Matthew Chapman

90% approve of CEO

69% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Diversity and inclusion

3.9

Culture and values

3.6

Senior management

3.5

Compensation and benefits

3.0

Career opportunities

General Cleaner employees have rated SBFM with 3.5 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most General Cleaner professionals have a good working experience there. SBFM is rated in line with the average (within 1 standard deviation) by General Cleaner professionals compared to other employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

24 reviews

1.0

16 Feb 2026

Poor

General cleaner

Recommend

CEO approval

Business outlook

Pros

Only good thing is where I work

Cons

Pay never right. Zero contact by phone no managers you see your wage on stream and what you recieve is less than half what you have worked and have never recieved a single pay slip my last pay was on stream showed £242 pay 2 days before payday it showed £142 i Ihad taken £70 due to a leak in my roof needing urgent repair .but taking £70 out of the wage would not account for receiving ony £74

SBFM Response

3mo

Thank you for taking the time to leave a review. We’re very sorry to read about your concerns, particularly around pay and communication - these are serious matters and not the experience we want for any colleague. We would like to look into this urgently, especially the points raised regarding payslips and deductions. Please contact us directly and confidentially at feedback@sb-fm.co.uk with your full name, site, and any relevant details so we can investigate this properly with payroll and management. We appreciate you bringing this to our attention and are committed to resolving issues like this as quickly as possible. SBFM Team

1.0

3 Mar 2025

Poor mangement

General cleaner

Recommend

CEO approval

Business outlook

Pros

- Client I cleaned for were lovely. - Wagestream benefits.

Cons

- My management never responded. - Had people be very rude to me at the help desk, I was always reluctant to call in sick because of it. - No employee benefits really other then wagestream. You'll never feel recognised or appreciated. - Sometimes I never saw or communicated with my management for months at a time. They would only visit once a month at most when I wasn't even there.

SBFM Response

1y

Thank you for your feedback. We’re sorry to hear that your experience working with us didn’t meet expectations. Effective communication and strong leadership are important to us, and we understand how frustrating it can be when support isn’t readily available. We also recognise the importance of feeling valued and appreciated at work. We’d like the opportunity to address your concerns and learn more about your experience. Please contact marketing@sb-fm.co.uk, and we will ensure your concerns are reviewed.

5.0

22 Jan 2025

I am happy to work for SBFM

General cleaner

Recommend

CEO approval

Business outlook

Pros

They are good to work for, I see someone every month

Cons

The people on the switchboard needs to listen a little bit more

Viewing 1 - 3 of 24 Reviews

Jobs at SBFM

Suffolk based Self-Employed Cleaner - Full-Time & Part-Time

Essex based Self-Employed Cleaner - Full-Time & Part-Time

Andover based Self-Employed Cleaner - Full-Time & Part-Time

Lincoln based Self-Employed Cleaner - Full-Time & Part-Time

SBFM

SBFM General Cleaner reviews

Ratings by category

Reviews by job title

Poor

Poor mangement

I am happy to work for SBFM

Jobs at SBFM

SBFM reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

SBFM reviews FAQs

Jobs at SBFM