Does SBFM pay their employees well?

According to anonymously submitted Glassdoor reviews, SBFM employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at SBFM. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SBFM?

73% of SBFM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SBFM 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at SBFM?

Cleaner (168) , Cleaning Operative (30) , General Cleaner (25) , Janitor/Cleaner (17) , Domestic Assistant (8) , Commercial Cleaner (7) , Domestic Cleaner (4) , Manager (4) , Recruiter (4) , Account Manager (3) , Area Supervisor (3) , Cleaning (3) , Office Cleaner (3) , Regional Manager (3) , Account Executive (2)

What are the pros of working at SBFM according to real employee reviews?

"Good company and pay and wages" ((in 11 reviews)); "Great Culture second to none" ((in 10 reviews)); "Flexible hours and great atmosphere" ((in 9 reviews)); "Great team to work with ." ((in 8 reviews)); "Great, friendly working environment and company values." ((in 7 reviews))

What are the cons of working at SBFM according to real employee reviews?

"Poor management communication over the weekend." ((in 16 reviews)); "Poor communication" ((in 10 reviews)); "managers don't come on site enough." ((in 5 reviews)); "Previous line managers have been rude and unreasonable to employees suggesting it was irresponsible to make complaints about management as we have to be ‘team players’ despite not having any support from management" ((in 4 reviews)); "Minimum wage, can’t think of any more!" ((in 3 reviews))

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SBFM

SBFM reviews about "hour"

66% positive business outlook

Ratings by category

4.0

Diversity and inclusion

4.0

Work/Life balance

3.8

Culture and values

3.7

Senior management

3.6

Career opportunities

3.5

Compensation and benefits

Reviews by job title

49 reviews

4.0

1 Sept 2025

Good

Housekeeping supervisor

Recommend

CEO approval

Business outlook

Pros

Very flexible in shifts and lots offers and extra hours

Cons

A bit problems with the payments

SBFM Response

8mo

Thank you for taking the time to share your feedback. We’re really pleased to hear that you’ve had a positive experience with the flexibility of shifts and availability of extra hours. We’re sorry to learn that you’ve experienced some issues with payments. This is an area we’re actively working to improve, and your feedback helps us to focus on making sure colleagues are supported properly. We truly value your contribution as part of the SBFM team and appreciate you highlighting both the positives and where we can do better.

1.0

3 Jan 2026

bad hours no full time

Cleaner

Recommend

CEO approval

Business outlook

Pros

none that I can think of

Cons

Its a freelance cleaning role that is not at all good long term or even able to help you long term.

SBFM Response

4mo

Thank you for sharing your feedback. We're sorry to hear that your experience hasn’t met your expectations, particularly around shift patterns and long-term opportunities. While some of our roles are designed to offer flexible, part-time hours, we understand this doesn’t suit everyone. We’re continuing to explore how we can offer clearer pathways for those looking for more stability or progression within the business. If you'd like to share more about your experience or discuss options that might better fit your goals, please feel free to contact us at feedback@sb-fm.co.uk - we’d really like the chance to support you where we can. SBFM Team

3.0

10 Feb 2026

Review

Cleaning

Recommend

CEO approval

Business outlook

Pros

Wagestream to access pay earlier

Cons

Low pay for hours of work done

SBFM Response

3mo

Thank you for taking the time to share your feedback. We’re pleased to hear that you’ve found Stream helpful in giving you flexibility around your pay. We’re sorry to hear that you feel the pay does not reflect the hours worked. We understand that pay is an important part of overall job satisfaction, and we appreciate you sharing your perspective. If you would be open to discussing this further, please feel free to contact us at feedback@sb-fm.co.uk so we can better understand your experience. SBFM Team

1.0

13 Apr 2025

Unsupportive

Area manager

Recommend

CEO approval

Business outlook

Pros

Variety i suppose, getting about

Cons

Lack of support Long hours

SBFM Response

Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. We understand that support and work-life balance are important, especially in demanding roles. If you’d be willing to share more about your experience, we’d like to understand how we can improve in these areas. Please contact marketing@sb-fm.co.uk, and we’ll ensure your concerns are addressed.

1.0

26 Jul 2025

Modern Day Slavery

Cleaner

Recommend

CEO approval

Business outlook

Pros

Have the timegate app to get additional shifts.

Cons

Contracted hours reduced without negotiation or consultation. Equipment broken for months but still expect you to deliver a high standard of cleaning. Cannot get a hold of HR or management easily. Have to send email s and wait at least one week for a reply. When sent to sites sometimes the site is not aware they have or need a cleaner so you are sent home and not paid. If sent home early because the site closed early you will not be paid.

SBFM Response

10mo

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and appreciate you bringing these concerns to our attention. We are committed to fair treatment, open communication, and providing the resources our teams need to do their jobs well. We take issues such as equipment maintenance, scheduling, and timely responses from management very seriously, and we regret if we’ve fallen short in these areas. We would really like the opportunity to understand your concerns in more detail and work towards a resolution. Please reach out to us directly at marketing@sb-fm.co.uk so we can address these points promptly. Thank you again for your honesty - your feedback helps us improve both for you and for the wider team.

3.0

19 Apr 2026

Decent company but low pay

Cleaning operative

Recommend

CEO approval

Business outlook

Pros

A good number of available shifts in central London. Decent working environment and management support.

Cons

Most shifts were in two hour blocks, the pay is low

SBFM Response

1mo

Thank you for taking the time to share your feedback. It’s great to hear you found the working environment and management support positive, as well as the availability of shifts. We appreciate your comments around shift patterns and pay. We aim to provide flexible working opportunities that suit a range of needs, though we understand this may not always work for everyone. Feedback like this is important in helping us review how we structure roles and support our teams. If you’re open to it, we’d welcome the opportunity to understand more about your experience - please feel free to contact us at feedback@sb-fm.co.uk. Thank you again! SBFM Team

5.0

6 Feb 2026

flexible hours

Cleaner

Recommend

CEO approval

Business outlook

Pros

good flexibility for working hours good management good benefits - discounted gym management

Cons

can't think of any - good company

SBFM Response

3mo

Thank you for taking the time to leave such a positive review - and for being part of the SBFM team for over three years. We’re really pleased to hear that the flexibility, management support, and benefits have made a difference to your experience. Creating roles that work around people’s lives while still offering stability and support is something we’re proud of. We truly appreciate your continued contribution and are glad to have you as part of the team. SBFM Team

4.0

13 Apr 2025

fun workplace

Cleaner

Recommend

CEO approval

Business outlook

Pros

good working hours and a good rate

Cons

not really much cons as the company is good

SBFM Response

Thank you for your review! We're so pleased to hear that you've had a positive experience overall. We’d love to know what more we could do to make your experience a 5-star one. If you have any thoughts, please contact marketing@sb-fm.co.uk - we’d love to hear from you.

2.0

5 Feb 2026

OK...

Cleaner

Recommend

CEO approval

Business outlook

Pros

Ease of equipment Great if you prefer to work alone

Cons

Management often unavailable to contact Lack of sufficient in-person training Pressure to work at multiple locations per day for long hours

SBFM Response

3mo

Thank you for taking the time to share your feedback. We’re pleased to hear that you found the equipment easy to use and appreciated the independence the role can offer. We’re sorry to hear that other aspects of your experience didn’t meet expectations, particularly around communication, training, and workload across multiple locations. Access to management support and clear health and safety communication are extremely important, and your comments highlight areas we need to continually strengthen. We would welcome the opportunity to understand more about your experience so we can review this properly. If you’re open to it, please contact us directly at feedback@sb-fm.co.uk. Thank you again for your honest feedback - it helps us improve how we support our teams. SBFM Team

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SBFM reviews about "hour"

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Good

bad hours no full time

Review

Unsupportive

Modern Day Slavery

Decent company but low pay

flexible hours

fun workplace

OK...

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