Is SBFM a good company to work for as a Cleaning Operative?

Cleaning Operative professionals working at SBFM have rated their employer with 4.4 out of 5 stars in 26 Glassdoor reviews. This is a higher than average score with the overall rating of SBFM employees being 3.8 out of 5 stars. Search open Cleaning Operative jobs at SBFM now and start preparing for your job interview by browsing frequently asked Cleaning Operative interview questions at SBFM .

Does SBFM pay Cleaning Operative employees well?

Cleaning Operative professionals rate their compensation and benefits at SBFM with 4.0 out of 5 stars based on 26 anonymously submitted employee reviews. This is 13.3% better than the company average rating for salary and benefits. Find out more about Cleaning Operative salaries and benefits at SBFM .

How happy are Cleaning Operative professionals working at SBFM?

95% of Cleaning Operative employees at SBFM would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Cleaning Operative professionals have also rated SBFM with a 4.4 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.3 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at SBFM?

Cleaner (168) , Cleaning Operative (30) , General Cleaner (25) , Janitor/Cleaner (17) , Domestic Assistant (8) , Commercial Cleaner (7) , Domestic Cleaner (4) , Manager (4) , Recruiter (4) , Account Manager (3) , Area Supervisor (3) , Cleaning (3) , Office Cleaner (3) , Regional Manager (3) , Account Executive (2)

What are the pros of working at SBFM according to real employee reviews?

"Good company and pay and wages" ((in 11 reviews)); "Great Culture second to none" ((in 10 reviews)); "Flexible hours and great atmosphere" ((in 9 reviews)); "Great team to work with ." ((in 8 reviews)); "Great, friendly working environment and company values." ((in 7 reviews))

What are the cons of working at SBFM according to real employee reviews?

"Poor management communication over the weekend." ((in 16 reviews)); "Poor communication" ((in 10 reviews)); "managers don't come on site enough." ((in 5 reviews)); "Previous line managers have been rude and unreasonable to employees suggesting it was irresponsible to make complaints about management as we have to be ‘team players’ despite not having any support from management" ((in 4 reviews)); "Minimum wage, can’t think of any more!" ((in 3 reviews))

SBFM Cleaning Operative reviews

4.4

95% would recommend to a friend

(26 total reviews)

Matthew Chapman

96% approve of CEO

95% positive business outlook

Ratings by category

4.4

Diversity and inclusion

4.4

Work/Life balance

4.3

Culture and values

4.3

Senior management

4.1

Career opportunities

4.0

Compensation and benefits

Cleaning Operative employees have rated SBFM with 4.4 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Cleaning Operative professionals have an excellent working experience there. SBFM is rated in line with the average (within 1 standard deviation) by Cleaning Operative professionals compared to other employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

26 reviews

3.0

19 Apr 2026

Decent company but low pay

Cleaning operative

Recommend

CEO approval

Business outlook

Pros

A good number of available shifts in central London. Decent working environment and management support.

Cons

Most shifts were in two hour blocks, the pay is low

SBFM Response

1mo

Thank you for taking the time to share your feedback. It’s great to hear you found the working environment and management support positive, as well as the availability of shifts. We appreciate your comments around shift patterns and pay. We aim to provide flexible working opportunities that suit a range of needs, though we understand this may not always work for everyone. Feedback like this is important in helping us review how we structure roles and support our teams. If you’re open to it, we’d welcome the opportunity to understand more about your experience - please feel free to contact us at feedback@sb-fm.co.uk. Thank you again! SBFM Team

4.0

16 Dec 2025

Ok

Cleaning operative

Recommend

CEO approval

Business outlook

Pros

Good working blueprint. Good Staff treatment.

Cons

Very poor Staff contact support

SBFM Response

4mo

Thank you for your feedback. We're really pleased to hear you’ve had a positive experience with the working structure and staff treatment. We’re sorry to hear you’ve found our staff contact support lacking at times. We know how important it is to feel connected and supported, and we’re actively working on improving our communication channels across the business. If you'd like to share more detail, we’d really welcome it - please feel free to reach out to us at feedback@sb-fm.co.uk. SBFM Team

5.0

22 Mar 2025

A great inclusive place to work

Cleaning operative

Recommend

CEO approval

Business outlook

Pros

- Supportive employer for single parents - Hours can be flexible when needed - Easy to apply for overtime - Training opportunities available to reduce barriers for those with disabilities to help stay in work - Reasonable adjustments put in place at start of employment - Regular check ins from area managers - Easy to use apps for e-learning, clocking in/out, checking wage slips, tracking wages - Helpdesk available for queries or concerns - Easy and quick forms to fill in for any pay issues-staff very helpful

Cons

- No cons for SBFM, but some cleaners put in more effort into their work than others.

SBFM Response

1y

Thank you for your 5-star review. We're pleased to hear that you've had a positive experience and feel supported in your role. It's great to know that the flexibility, training, and tools provided are making a difference. We appreciate you taking the time to share your feedback.

Viewing 1 - 3 of 26 Reviews

Jobs at SBFM

Suffolk based Self-Employed Cleaner - Full-Time & Part-Time

SBFM

SBFM Cleaning Operative reviews

Ratings by category

Reviews by job title

Decent company but low pay

Ok

A great inclusive place to work

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