Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

62% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1433) , Sales Consultant (848) , Sales Associate (831) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (126) , Warehouse Operative (123) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (96) , Team Member (94) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 611 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 461 reviews)); "Flexible hours and easy to get shifts swapped" ((in 358 reviews)); "Helpful and friendly colleagues" ((in 302 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 165 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 652 reviews)); "Poor management and not challenging enough" ((in 618 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 408 reviews)); "No training plan (How can you develop and progress if there isn't any consistent training plan and feedback given)" ((in 193 reviews)); "Can be stressful and past is minimum wage" ((in 152 reviews))

NEXT reviews about "wage"

48% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.4

Work/Life balance

3.3

Culture and values

3.2

Senior management

3.2

Career opportunities

3.1

Compensation and benefits

Reviews by job title

384 reviews

2.0

18 Feb 2026

Performance is to high of a standard

Wearehouse opreative

Recommend

CEO approval

Business outlook

Pros

Minimum wage is still money

Cons

Uncooperative management doesn’t help even when you ask how should something should be done

5.0

4 Feb 2026

Great environment

Sales assistant

Recommend

CEO approval

Business outlook

Pros

Easy job, relatively stress free

Cons

Minimum wage, sale preparation can be boring sometimes

4.0

28 Mar 2026

An Okay Job

Shop assistant

Recommend

CEO approval

Business outlook

Pros

I like the people I work with and it’s not technically a difficult job

Cons

The public are hard to deal with and it’s minimum wage

3.0

1 Apr 2026

Good for students

Sales assistant

Recommend

CEO approval

Business outlook

Pros

Very flexible hours and good team to work with Store discount including online shop Great holiday allowance and sick pay

Cons

Low pay (less than minimum wage for under 20s), a lot of responsibilities expected of one person and contract often not respected Rude customers typical of retail

5.0

21 Jan 2026

Amazing

Customer service

Recommend

CEO approval

Business outlook

Pros

Easy set hours Easy to book onto extra shifts or swap them Easy to book holiday Good discount and benefits

Cons

Min wage and not a lot more for managers

3.0

27 Jan 2026

Fine

Team member

Recommend

CEO approval

Business outlook

Pros

Staff discount and uniform allowance

Cons

Minimum wage Hard hours over holiday periods

4.0

9 Feb 2026

Best Community

Shop floor assistant

Recommend

CEO approval

Business outlook

Pros

great people to work with relatively easy work on my department at least respectful of time when not at work

Cons

minimum wage regardless of time spent or experience shortage of shifts

1.0

9 Mar 2026

Not for me

Stockroom assistant

Recommend

CEO approval

Business outlook

Pros

Some colleagues were decent enough, easy to talk to.

Cons

Management was not great, new management would come in and change everything. Min wage.

3.0

4 Apr 2026

Review of job

Sales assistant

Recommend

CEO approval

Business outlook

Pros

Colleagues are close knit and friendly

Cons

Pay is not just over minimum wage

5.0

23 Jan 2026

Perfect place to work as a student

Sales assistant

Recommend

CEO approval

Business outlook

Pros

Flexibility in picking up or giving away shifts through an advanced portal system Great people

Cons

Minimum wage but that’s to be expected

Viewing 1 - 3 of 384 Reviews

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NEXT reviews about "wage"

Ratings by category

Reviews by job title

Performance is to high of a standard

Great environment

An Okay Job

Good for students

Amazing

Fine

Best Community

Not for me

Review of job

Perfect place to work as a student

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