Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

62% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1433) , Sales Consultant (848) , Sales Associate (831) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (126) , Warehouse Operative (123) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (96) , Team Member (94) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 611 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 461 reviews)); "Flexible hours and easy to get shifts swapped" ((in 358 reviews)); "Helpful and friendly colleagues" ((in 302 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 165 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 652 reviews)); "Poor management and not challenging enough" ((in 618 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 408 reviews)); "No training plan (How can you develop and progress if there isn't any consistent training plan and feedback given)" ((in 193 reviews)); "Can be stressful and past is minimum wage" ((in 152 reviews))

NEXT reviews about "hour"

48% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.4

Work/Life balance

3.3

Culture and values

3.2

Senior management

3.2

Career opportunities

3.1

Compensation and benefits

Reviews by job title

2K reviews

4.0

19 Apr 2026

Good experience

Team leader

Recommend

CEO approval

Business outlook

Pros

Good experience Flexible Hours Friendly Team

Cons

Management was poor No sympathy from management

5.0

17 Apr 2026

Great

Sales associate

Recommend

CEO approval

Business outlook

Pros

Loved it, and discount is always a plus!

Cons

Christmas holidays, hours are a bit crazy

4.0

20 May 2026

Great environment

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great work environment, friendly staff with organised management

Cons

Not enough hours to work

1.0

25 Mar 2026

One of worst organised places I have worked

Team member

Recommend

CEO approval

Business outlook

Pros

You get your contracted hours that you should work and you have and can earn enough holidays

Cons

Contracted hours that you get are not respected. Even when you try to reach above store management there is no help, they are actually choosing and protecting the ones that are not following rules and basic human rights. Typical British sharade

5.0

10 Apr 2026

Good Job to Start

Training specialist

Recommend

CEO approval

Business outlook

Pros

Discount, sale access, flexibility for shifts

Cons

Overbearing management, long hours, busy seasons

2.0

8 May 2026

Salary

Assistant merchandiser

Recommend

CEO approval

Business outlook

Pros

Work is interesting and fast paced

Cons

Low pay and long hours

4.0

14 May 2026

No day is the same!

Area display assistant

Recommend

CEO approval

Business outlook

Pros

Have your own schedule, company car, head office visits, small team.

Cons

Very physical, in a different store everyday, sometimes long hours.

3.0

1 Apr 2026

Good for students

Sales assistant

Recommend

CEO approval

Business outlook

Pros

Very flexible hours and good team to work with Store discount including online shop Great holiday allowance and sick pay

Cons

Low pay (less than minimum wage for under 20s), a lot of responsibilities expected of one person and contract often not respected Rude customers typical of retail

5.0

16 May 2026

Great work-life balance, but hours can be long

Warehouse operative

Recommend

CEO approval

Business outlook

Pros

Amazing work life balance and role

Cons

Hours can be a little long

5.0

26 May 2026

Good pay for BA level

Buying assistant

Recommend

CEO approval

Business outlook

Pros

- good pay - nice environment

Cons

- understaffed & long hours

Viewing 1 - 3 of 1,617 Reviews

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NEXT reviews about "hour"

Ratings by category

Reviews by job title

Good experience

Great

Great environment

One of worst organised places I have worked

Good Job to Start

Salary

No day is the same!

Good for students

Great work-life balance, but hours can be long

Good pay for BA level

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