Spring Health reviews about "manager"

Everything else- They will barely train and onboard you, then throw you into the deep end after 3 weeks. Our onboarding manager was fired during the 2nd week, and they basically tossed us to other coordinators to finish the training except they were so overwhelmed they did not really help… paid sick time is accrued at 1 hour for every 30 worked… you will be forced to work holidays and they will tell you the week before or sometimes the weekend prior. You have barely any wrap up time after calls and priorities/ expectations change all the time so KPI’s stay unclear. The job description is not accurate and they will continually add to your workload. All full time coordinators will get holiday pay, lunches paid and extra benefits which you will not while working the same hours, days holidays/etc. you can ask management for help but there is no flexibility or time for additional training since they want you on phones for 6+ hours a day, while also taking weekly trainings, having homework, emails and maintaining your own inquiries. You are the first line for all other teams, and other teams will throw their work onto you. If you do have meetings, they will constantly start late because everyone at this company is micromanaged and overworked, running late from back to back meetings. They will string you along and promise you a full time position only to tell you that is not the case during performance 1 on 1’s and give you their decision 3 weeks after the deadline… messy company overall and I would steer clear unless you want to pay with your mental health. Coordinators were always leaving on LOA or FMLA due to the stress…

Burnout, unclear expectations, poor managers who are overworked themselves

This company is exploitive of their employees. Management chain in engineering is out to save themselves so any time something went poorly they always look to blame ICs first. Very rampant issues of sexism in engineering culture and many cases where female engineers were pushed out and male engineers promoted with lesser impact. As an engineer you will be nothing more than a code monkey here. You are not expected to try to grow or advance because the promotion cycle is very closely tied to how well your manager is liked in the org. Company uses falsified PIPs and constructive dismissal techniques to push people out. You don’t realize how traumatic it is until you leave.

The company exploits the employees’ commitment to the mission. Senior leadership does not take care of their own. They gaslight and exploit. There is a cycle of abuse that exists, which inevitably burns people out and has negative impact. Additionally, the company doesn’t seem to truly understand what customers are looking for in an EAP. The marketing is BEAUTIFUL but inside it’s rotten. Employees are hurting-tearful, fearful, and questioning their competence. They aren’t taking time to invest in building a reliable EAP product that outshines the rest and customers see right through the facade.

If you like to play politics and know how to sell yourself, you can be mediocre and get promoted there by sucking up to engineering directors or staff engineers. The revolving door of senior leadership in engineering and product is a tell tell sign that the co-founders are control freaks that try to push anyone out when they get a chance. The deadlines are unrealistic and people don't bother to help. A lot of managers are also overworked and burned out. People had to take unpaid leaves to recover from the burnout.

Extreme time pressure to deliver products, constant manager changes, high turnover, and limited support to make changes to tooling to reduce engineering roadblocks. Management has a huge emphasis on using AI tools. This is the most burnt out I have ever been in a job.

Lack of accountability for leadership depending on the department, some people outsource everything to AI, and there have been basically annual layoffs and restructuring.