Reviews by job title

74 reviews
1.0
7 Nov 2024

Doesn't care about people anymore

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Do not see anymore pros

Cons

1. Bad at people management. 2. Very slow growth for a small size company. 3. Leaders do not want change. They want to keep the power to themself and do not allow talents to progress. 4. Doesn't work in new and trending technologies anymore.

1.0
26 Oct 2025

Shell of its former self

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not much. The team has been decimated.

Cons

The new CEO is in over his head and brought with him people who are ‘yes men’. Leadership lacks transparency. Their only interest is overworking the current team and bringing in lower cost less skilled resources putting more pressure on the experienced resources without acknowledging that. The CEO has made commitments to the team and consistently does not follow through or provide any updates. It has been the saddest thing to watch. The benefits are not market competitive in the United States. When hired you get two weeks of PTO and there is no mechanism to earn more, ever. There is no 401k match offered. They do not offer salary increases on any regular or defined basis. The HR team is a shell that provides no support and does not understand US standards or law. The toxic work environment grinds down the employees. The level of micro management at EVERY level is stunning. Don’t expect to be treated like a professional or be provided the tools required to do your job.

4.0
15 Feb 2024

Good company

Recommend
CEO approval
Business outlook

Pros

Interesting work, good work life balance and friendly people

Cons

Underpaid for the position compared to market rates, mostly time based promotions rather than skill based

5.0
20 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Good culture, cool people, you will get to learn all the Salesforce related technology ( Mulesoft,vlocity, ncino )

Cons

best place work. No cons

avatar
Silverline Response
2y
Thank you for sharing feedback on your experience at Silverline. We're happy to hear you are enjoying our culture and learning about Salesforce technology!
1.0
28 Jun 2023

WORST CULTURE

Recommend
CEO approval
Business outlook

Pros

Compensation & Benefits were good

Cons

- Fake people - Finger pointing culture - Always give importance to their older employees - No friendly people - False promises - No growth - Lots of favouritism - Lots of discrepancies in compensation/bonus I'm not blaming Silverline for the layoffs in 2023, however, it's obvious that the company handled it poorly. I was told my position had been eliminated and HR would be in touch. I worked insane hours on so many projects and worked closely with so many higher management people, got awards too but nobody, not even my coach, bothered to say goodbye in the end. I have worked in many companies, I have never encountered such an inhumane atmosphere. When I was laid off they made me feel like I didn't even exist. I would highly recommend people choose companies carefully. It only takes one unwise choice to ruin your career.

avatar
Silverline Response
2y
Thank you for sharing your thoughts and concerns about your experience at Silverline. We appreciate the hard work of all of our employees, both past and present, so please know that we are grateful for your contributions to the organization. We have shared your perspective on your experience with our HR team. Should you have any additional feedback to share, we encourage you to contact our HR team directly at HR@Silverlinecrm.com.
3.0
22 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Amazing People, had the best experience working with some really talented folks. Great Work/Life balance, was able to easily handle work on my schedule (which wasn't always 9-5) Good resources for use in day to day work.

Cons

Silverline was accquired by mPhasis, who IMHO destroyed the company. A number of key contributors left the organization based on policies and changes within the organization. You are on your own here for growth and development, there are workshops for FINS and Healthcare held monthly, but outside of that, lack of guidance and development from managers other then maintain your utilization. Benefits are "meh" at best, nothing that really gets you excited The company does not effectively scope projects and project teams are left to pick up the pieces. During my time here, I had at least three clients who expected one thing but paid for another and was greatly exaggerated for what our team could do.

Viewing 1 - 3 of 74 Reviews

Glassdoor has 243 Silverline reviews submitted anonymously by Silverline employees. Read employee reviews and ratings on Glassdoor to decide if Silverline is right for you.