Ferguson reviews about "manager"

Lack of communication during organizational changes

Where do I start I never experienced racism until I worked here. The Department Manager thought it was an excellent idea to gather a group of individuals together and have an exercise where they could pick each others character and flaws apart.

Consistent repeating of profit over people. Despite sales and ability to do your job, can still be let go to help the bottome line and bonuses for execs.

Human resource department is somewhat intrusive

Too corporate to thrive at local levels

Benefits could be far better for size of employee base/company. Ferguson self insures and Blue Cross administers, so the company profits on 'providing' insurance to it's own employees. Most all associates are oblivious to this fact. Corporate management is disconnected to the actual day-to-day customer base and what they expect of Ferguson. The company continually runs on low staff levels, by design, to keep labor costs low. This is a great way to overwork and burn out associates. Market Credit Managers are no longer onsite, so telling a high profile customer that there is no one in the credit department to speak to personally and they need to call an 800 number is pretty insulting. You will be told "our assocaites are our most valuable asset" which is very true, but management actions don't follow through on this claim. Create strong work boundaries or else you will be overwhelmed. Ferguson is a 'whale' in Newport News, VA but they need to realize the entire country isn't Newport News.

Ferguson is no longer selling cabinets from the showroom. The showroom customers were my main source of business. It was a high volume sales with little support or no process for the department. Each designer had their own process for the cabinet purchase.

Work culture completely depends on Manager and Team members few Manager and Team members shows some attitude.

- promises not kept by district managers - your value isn't shown monetarily