New performance ratings signal a big shift in culture and careers - Program Manager Salesforce Employee Review

3.0
26 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Pros- still attracts some of the greatest coworkers around. Peers tend to genuinely care for each other, the customers and partners on the A&C side and want to help each other be successful, build job security and more. The work is interesting and there are loads of resources to grow personally and professionally… if you have anything left over emotionally to invest in yourself.

Cons

Everyone is scrambling to still justify their roles, work and departments to mid level leaders that seem disconnected from the top line decisions being made about programs, people, and layoffs. The result is a “report on everything” culture of micromanagement and having to spend so much time documenting the job it’s hard to find enough time to do the job- let alone engage with ERGs, personal development, or outside of work board positions and volunteering. This period of uncertainty and change makes it hard to get your footing- many people including myself had had 2-3 managers in just the last 8 months.

Explore other reviews about Salesforce

5.0
30 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits - parental leave, healthcare, etc. Excellent people.

Cons

Constant change and adaptation, processes and reviews/bureaucracy

4.0
9 Jul 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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