Going downhill fast. Really hard on us ExactTarget employees. - Anonymous employee Salesforce Employee Review

1.0
12 Dec 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I like the orange culture although its taken a hit because so many people in my department have left in the past 6 months. They hook you up with new technology every couple of years and I just got a new Dell laptop. Also snacks & drinks in the break room. Occasional Happy Hours with team members.

Cons

Been here a little over 2 years. It is good to see other current ExactTarget employees venting about similar frustrations I am having with its current state of affairs. This year has been very difficult, lots of uncertainty and a lot of turmoil at ExactTarget Indy HQ, so much so I have had many coworkers leave and take other jobs recently. Great teams are being dismantled due to the SalesForce takeover. The people who are still here are having to take on the work of the former employees along with their normal duties which makes for consistent 60+ hour work weeks. The cracks in the merger are really starting to show making for a tense and unfulfilling work environment. Sadly, I use to really love it here, truly heartbreaking to see this happen to a once great company. HR and management are unbelievably concerned with their public image and I would not doubt if most of these 5 star ratings on here were actually written by them. Lets be real here, no job is 5 stars, every job has its frustrations and downfalls. Anyone rating a corporate company 5 stars is delusional. I also notice a lot of the jobs that are being hired for currently are jobs people have recently left, which is deceiving because HR recruiters will really try to sell you on ET/SalesForce growth, which is a half-truth. Maintaining is more like it until they see how profitable the merger is, if it doesn’t meet expectations it won’t be pretty.

Explore other reviews about Salesforce

4.0
9 Jul 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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