Run far away.. It's not what it seems... the recruiter is the best sales person ever - Account Executive Salesforce Employee Review

1.0
7 Dec 2016
Recommend
CEO approval
Business outlook

Pros

You work with smart people. They cater breakfast in Monday-Thursday and lunch on Monday. The area to bring clients at is GREAT! Clients dig it.

Cons

This was the worst job I've ever had. Management talks down to you like I haven't been doing this for 10 years (and my boss has less experience with half the success).... And I was #1 on my team and #11 in the country. They claim compensation is great but when based in Atlanta you get the most bottom of the barrel accounts and this means everything (you have to deal with it). I've never worked so hard for a $2K deal... in. my. life. In my previous life, I never glimpsed at anything under $100K. That was for newer reps. If you sell a $100K deal, you will be at the top for the month and everyone freaks out. So what this means.... what they say you will get paid is a FAR stretch from reality. I was above my number and didn't make what they claimed because when I got my sales compensation package there are all these other factors. Therefore, I made SIGNIFICANTLY less here than my last job. The base was higher but that was it. I'm a hunter and have always been one. Here, it does NOT make sense to focus on hunting because you get new accounts every year and for a prospect to switch CRM's this decision isn't made overnight. Don't let the recruiter tell you otherwise. Trust me. Every current client that I did get, I had to do damage control from previous reps trying to squeeze every dollar out of them. The previous sales reps had their own agenda and it really hurt our clients. Because you get new accounts each year, the previous reps didn't care about the future. They did whatever it took to get $ and then dumped the client. I spent the first 6 months trying to get our clients not to leave us. The office is LOUD because the desk are on top of each other with no sound barriers and all the conference rooms are booked. Clients made many comments about the background noise and it's embarrassing.

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Pros

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Cons

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4.0
9 Jul 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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