Pros
My favorite thing about this job is the fact that I get to work so closely with animals every single day. As a pet care associate I mostly deal with pet parents that are looking for fish or small animals such as hamsters, gerbils, chinchillas, etc. I love learning new things, and this is a great job where you have to be quick on your feet with pet parents and always be willing to learn new things. Another major bonus is the friendly environment that my store, in particular, provides. All of my coworkers and my managers are extremely friendly and make this job so much more enjoyable.
Cons
Probably the most difficult part of working at PetSmart, especially as a pet care associate, is the fact that you have to know A LOT about animals. Much of the time you will have questions dealing with setting up a proper environment for an animal or fish, or questions about a sick pet, and what can be done about it. If you are willing to put in the time to learn about all the animals and all the fish (as well as the products carried in the store) you won't have a very had time, but it is A LOT to learn. Also, the pay is better than minimum wage, but the amount of work that this job requires does not equal the wages set by upper management.