PetSmart Reviews

3.1

37% would recommend to a friend

(10,782 total reviews)
avatar

Ken Hicks

25% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

11K reviews
5.0
26 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Friendly culture, people are nice, business travel is a must

Cons

Number of people in Hong Kong is few, career path maybe limited

5.0
14 Mar 2022
Recommend
CEO approval
Business outlook

Pros

I think it is very good, I think the company is worthy to work with

Cons

I think it is very good

3.0
31 Aug 2021

Solid Meh

Recommend
CEO approval
Business outlook

Pros

- Discounts on pet supplies and services - SOME stores have great teams

Cons

- Corporate only cares about the customers - if you get yelled at it's likely the customer will get something for free - Only 15% off of services and most merchandise

Viewing 1 - 3 of 10,782 Reviews

Glassdoor has 11,045 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.