Dog Stylist - Dog Stylist PetSmart Employee Review

4.0
4 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Great Pay and amazing benefits!

Cons

It's corporate. You're forced to take on more than you can handle. They'd rather you suffer be stressed out and unhappy than take on a comfortable amount of clients.

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PetSmart Response
7y
Thank you for the feedback! That's great to hear that you enjoyed the pay and benefits at PetSmart. I assure you that we value our associates and their contributions and care greatly about their well-being. We'd like to understand more about your experience. Please contact the CareSmart line at 1-800-738-4693. Thank you, again.

Explore other reviews about PetSmart

5.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Well run stores. Offers PTO

Cons

not much work life balance

3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Cons

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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PetSmart Response
4d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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