It all depends on the actual store - Lead Pet Care Specialist PetSmart Employee Review

3.0
17 Dec 2008
Recommend
CEO approval
Business outlook

Pros

When management is good, it can be a fun and productive place to work. I learned a lot about animal care there, and was extremely satisfied with the way i was able to help people learn how to care for their pets in the best way.

Cons

As you start liking the job, you will learn more about the pet foods, and what nutrition is truly best for pets. You will come to find the majority of foods that petsmart has to offer are sub par, and it will break your heart watching people buy it for their animals. It can be extremely frustrating watching people do very very dumb things with their animals

Explore other reviews about PetSmart

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
5d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
14 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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