Fun place to work - Petcare Specialist PetSmart Employee Review

4.0
16 Dec 2011
Recommend
CEO approval
Business outlook

Pros

Discount of 15% Fun to work with animals Coworkers are very nice Management is very good Adoptions of animals are possible if needed in the store

Cons

Not enough people scheduled to get tasks done regularly. Been there almost two years never received a review of my work.

Explore other reviews about PetSmart

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun, welcoming, easy, flexible, growth

Cons

Weekends, slow, customers, busy, fast pace

3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Cons

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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