Great pet parents
Great people to work with depending on who you are scheduled with
Cons
Incompetent store lead
Corporate expects us to do so much in 5 hours and they keep on cutting our hours.
VP wants to get rid of micro stores because they "only earn 1 million" a year. Completely out of touch
PetSmart Response
3w
We apprecite you taking the time to review and hear your concerns. Please know you can always reach via the anonymous CareSmart line at 1‑800‑738‑4693 if you would like to connect with our team directly for support.
Explore other reviews about PetSmart
5.0
5 Jun 2026
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
Very good relationship with colleague
Cons
Not very flexible on work times
PetSmart Response
5d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
14 Jun 2026
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
15% off whole store
50% proprietary brands
Petting animals
Friendly customers
Almost never declines requested days off
Cons
Must have min one weekend day available
No room for growth very hard to become full time
Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable
Coworkers with seniority have “better” shifts
Scrubbing tanks may have you armpit deep
They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days