get you experience and go - Dog Stylist PetSmart Employee Review

1.0
8 Mar 2026
Recommend
CEO approval
Business outlook

Pros

benefits ,steady clients, vacation time, sick time

Cons

management runs poorly and doesn't listen to salon employee when told issues, low standards , petsmart company will run you to the ground, they wants us to do the jobs of 3 employees while grooming safely and bringing maximum income , they don't care about the salon, you have to answer phone , make reminder calls, check in and checkout dogs , do every walk in (you can't turn them away even if you are behind) and now they want us to check out payments at the salon, they keep telling us it only takes a few minutes and I tell them that everything adds up we barely had enough Time to answer phones and now this !? I\

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PetSmart Response
3mo
We strive to have every associate have a great work experience and are sad to hear you aren't having that. Please know you can reach us via the anonymous CareSmart line at 1-800-738-4693 to talk with us so we can help. Thanks for taking the time to share.

Explore other reviews about PetSmart

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Good job and location nice

Cons

None that I can think of

4.0
14 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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