Responsibilities：

• Provide day-to-day operational support for Data Centre
• Monitor servers, storage and network devices using monitoring tools
• Respond to alerts and alarms as per Standard Operating Procedures (SOPs)
• Perform system health checks, batch job processing, report printing, and backup handling
• Notify senior staff or escalate issues when thresholds are breached or anomalies are detected
• Perform basic hardware checks and visual inspection on servers, storage and network devices
• Log and track incidents, service requests, and changes using the ticketing system
• Document actions taken on incident management and provide clear updates in the shift handover logs
• Assist in maintaining inventory records of IT equipment
• Assist vendors and internal teams in inspection, maintenance, and project tasks
• Maintain duty rosters, logs, and reports; respond to client queries via phone and email
• Work on a 24x7 shift rotation, including overnight duties

Requirements:

• Familiarity with Linux, Windows Servers, and network operations
• Knowledge in NOC or data centre environments preferred
• Experience in using testing tools for fibre optics and network cables is an advantage
• Fresh graduates with a keen interest in data centre operations will also be considered

薪酬： $17,000.00至$19,000.00（每月）

Work Location: 親身到場