Reviews by job title

53 reviews
5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I loved working here! The team and management were so friendly and welcoming and I miss it so much. So understanding and approachable. Discounts and staff perks were really great too!

Cons

I don't have any cons in particular, just wished the commission system was a little fairer but this does not reflect on the store, rather the way the business overall operates. I loved it otherwise and i learned a lot of great skills.

5.0
7 May 2025
Recommend
CEO approval
Business outlook

Pros

-Management are pretty tuned in to issues and are responsive if you need help -Majority of staff are friendly and the atmosphere is usually pleasant -Employee discount is a great bonus if you like branded shoes -Generally a very fair workload with good leeway to take a minute every now and then to have a drink or pop to the bathroom when it's quiet. Sounds like a given but shockingly, some other companies/stores can be very fussy about letting staff members have a drink of water on shift. -I've never personally had any issues getting holiday approved. Only one or two weeks out of the year dont allow holiday, but this is communicated in advance and management are very accommodating if you need time off for personal reasons.

Cons

-Its retail. Rude customers, busy periods, etc are all just standard for this type of role. No fault of the company, just typical of sales and retail for these to be cons. -No commission on accessory items (aka upselling) (However, there are other financial incentives aside from that) -During quiet periods during the year, store hours may drop. During these periods, hours may not be as high as you'd want, but they are allocated based on performance so better sales = more hours.

4.0
19 Sept 2025

Pros and Cons

Recommend
CEO approval
Business outlook

Pros

Ok Pay Some great staff

Cons

Awful commission When you hit targets still need to keep battling to get recognition To many people get away with to much.

4.0
21 Aug 2025
Recommend
CEO approval
Business outlook

Pros

the discounts are good, and management are supportive.

Cons

hard to get hours outside of peak periods (christmas, back to school). pay and commission is poor

3.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

- Flexible - perfect for students. - Easy to make friends with coworkers. - Discounts!!

Cons

- Barely any hours. - No commission - want you to bend over backwards for 20p over min wage. - Expected to keep offering like 5 extra products to customers, which makes you look and sound like a walking advertisement. - Lots of favouritism - if you aren't the managers fave they'll be no hours for you. - On a 3hr contract - quiet season gets reallyyyyyy quiet. - Discounts are pretty good, but can't be used on the actual good shoes the store sells.

4.0
25 Jan 2026

On balance a good company

Recommend
CEO approval
Business outlook

Pros

Inclusion. Involvement in idea generation. Progression and support.

Cons

Salary. Staff can earn as much as managers with commission paid. Lack of manager incentives and reward.

4.0
8 May 2025
Recommend
CEO approval
Business outlook

Pros

Good working culture, friendly staff and flexible hours

Cons

No commission and management can be poorly organised at times, at quiet times you can be working only 3 hours a week

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