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Offshore Outsource Operations

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Offshore Outsource Operations Reviews

4.1

83% would recommend to a friend

(71 total reviews)

77% positive business outlook

Offshore Outsource Operations has an employee rating of 4.1 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Offshore Outsource Operations employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

71 reviews
1.0
11 Sept 2018

Worst BPO

Recommend
CEO approval
Business outlook

Pros

People, they have bunch of great guys there. Morning shift.

Cons

5 leaves per year for BPO Co.!!!! Boss will sacked you with no reason at all. This co. has lots of complaints from NLRC. Beware of this co.

Offshore Outsource Operations Response
2y
Thank you for taking the time to provide feedback on your experience working at Offshore Outsource Operations. We appreciate your input, and we are committed to addressing your concerns. We understand that the number of leaves provided is an important aspect of work-life balance. At Offshore Outsource Operations, we continuously strive to provide a comprehensive benefits package that meets the needs of our employees. While the specific number of leaves may vary based on factors such as length of service and local regulations, we regularly review and assess our leave policies to ensure they align with industry standards. We appreciate your understanding regarding the complaints mentioned from the National Labor Relations Commission (NLRC). We want to clarify that Offshore Outsource Operations has successfully resolved all cases filed against us. These cases were found to lack merit and were filed by disgruntled individuals. We assure you that we always act in compliance with the law. Thank you once again for sharing your feedback.
1.0
11 Jan 2018

Bad Company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

NO PROS / WORST BPO IN THE PHILIPPINES

Cons

Bad Management. NO HR Staff that is why Owner can sack you anytime he wants. If owner don't like expect to be fired in an instant. Company has several complains to NLRC at the moment. Low salary for the work load that will be provided. No training will be provided once your in the company your in your own. Only 5 Annual Leaves per year and you can only use it after a year. General Manager is only the puppet of the owner, he cant make any decisions for the company. General Manager will also not give you a copy of your contract and employee manual. Overall company is very bad and I don't recommend it to anyone. I've been in the company for 9 months now.

Offshore Outsource Operations Response
2y
Thank you for sharing your feedback regarding your experience at our company. We appreciate your honesty and the opportunity to address your concerns. We are disappointed to hear that you have such a negative perception of our company. We take your feedback seriously and would like to address each of your concerns. Regarding management, we strive to maintain a professional and supportive work environment. We understand the importance of effective leadership and open communication. We apologize if you feel that the absence of an HR staff has impacted the fairness of our employment practices. At our company, we have designated individuals responsible for HR-related matters, including addressing employee concerns, ensuring compliance with labor laws, and promoting a positive work environment. We continuously evaluate our staffing needs to ensure that we provide adequate HR support to our employees. Regarding your comment about the owner's influence on employment decisions, we assure you that all terminations or employment-related actions are carried out based on valid reasons and in compliance with the law. We want to clarify that any complaints lodged with the National Labor Relations Commission (NLRC) are taken seriously by our company. We cooperate fully with any legal proceedings and address any issues raised by our employees. Thank you very much for your feedback.
1.0
19 Nov 2018

Illegal policies and procedures

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work hours. Office location is in CBD.

Cons

This company has been practicing illegal policies and procedures for some time. There is no structure. No KPIs and no metrics for evaluation. Operations and training are very informal. Decisions, even promotions, are all made on whim. They actually have a lot of pending cases under the Labor Commision. DO NOT APLPY HERE.

Offshore Outsource Operations Response
2y
Thank you for taking the time to provide your feedback on your experience working at Offshore Outsource Operations. We sincerely appreciate your honesty, and we value the opportunity to address your concerns. We want to assure you that we take allegations of illegal policies and procedures very seriously. As a responsible organization, we have undergone audits conducted by the Department of Labor and Employment (DOLE). We successfully demonstrated our compliance with all relevant Philippine laws and regulations. Regarding promotions, we want to clarify that all decisions are made with careful consideration and are based on merit. Our promotion process involves a thorough evaluation of performance, qualifications, and adherence to our company policies. We apologize if it seemed otherwise. Regarding the DOLE cases you mentioned, we want to clarify that Offshore Outsource Operations has successfully resolved all cases filed against us. These cases were found to lack merit and were filed by disgruntled individuals. We understand the impact such cases can have on perceptions, but we assure you that we have always acted in compliance with the law. Once again, thank you for your feedback. We are grateful for the opportunity to address your concerns.
Viewing 1 - 3 of 71 Reviews

Glassdoor has 75 Offshore Outsource Operations reviews submitted anonymously by Offshore Outsource Operations employees. Read employee reviews and ratings on Glassdoor to decide if Offshore Outsource Operations is right for you.