Toxic culture, poor pay, and zero accountability
Pros
Pros: Some genuinely good colleagues who try to make the best of a difficult environment. A few managers are supportive on a personal level, but they are the exception rather than the rule.
Cons
Cons: • Poor pay and unclear commission structure: Commission targets are confusing and designed so that the top tiers are nearly impossible to reach consistently. Payments are often delayed, reduced, or disputed, with explanations that shift responsibility away from management. • Favouritism and unprofessional behaviour: Promotions are frequently based on personal relationships or social connections rather than skill, contribution, or performance. Certain employees are rehired despite previous behavioural issues simply because they “liven up the office,” which often leads to an unprofessional work environment. • Toxic culture and double standards: Inappropriate behaviour, gossip, and substance use are widely tolerated. Incidents that should be taken seriously are ignored if the individuals involved are seen as good performers. • Lack of career progression: Promises of pay rises or promotions are rarely fulfilled, and the process is drawn out to the point that many employees become disengaged. • Unfair treatment in interviews and evaluations: Some promotion interview processes appear to be predetermined, with decisions made before interviews take place. • Questionable management attitudes: Management openly questions people’s suitability for sales roles based on personality type or social interests rather than performance. Introverted or quieter employees are often undervalued, regardless of results. • Dismissive leadership: When concerns are raised to senior leaders, they are often denied, minimised, or deflected back onto the employee.