Holland & Barrett Store Manager reviews

3.3

67% would recommend to a friend

(239 total reviews)
avatar

Anthony Houghton

63% approve of CEO

63% positive business outlook

Store Manager employees have rated Holland & Barrett with 3.3 out of 5 stars, based on 239 company reviews on Glassdoor. This indicates that most Store Manager professionals have a good working experience there. Holland & Barrett is rated in line with the average (within 1 standard deviation) by Store Manager professionals compared to other employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

239 reviews
1.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Sociable hours, good products, working with the public

Cons

Very hostile environment, unrealistic targets and KPIs, false hope

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Holland & Barrett Response
3mo
Hi, thank you for your review. We're disappointed to hear that you did not have a positive experience working at Holland & Barrett. If you would like to discuss this further please do reach out to our People Services Team- peopleservices@hollandandbarrett.com or if you'd like to anonymously raise this you can do so here- https://secure.ethicspoint.eu/domain/media/en/gui/106727/index.html It's great to hear despite this that you enjoyed some elements of your time working with us. Thank you again and we wish you all the best in your future employment. Kind regards, Holland & Barrett Resourcing Team.
1.0
4 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Colleagues and customers for the most part

Cons

Little actual support though a lot of talk about being supportive. Lone trading . Stores can lurch from crisis to crisis whether stock issues/ tech /staffing / promos. So many tasks / admin that is unnecessary. Burn out happens

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Holland & Barrett Response
3mo
Hi, thank you for your review. We're disappointed to hear about the experience you had working at Holland & Barrett as this does not represent the experience we want our colleagues to have. We want everyone to feel respected and valued whilst at work and have support available to them. Thank you for your honest feedback, as it's through these comments that we're able to listen and continue to improve. We wish you all the best in your future employment. Kind regards, Holland & Barrett Resourcing Team.
1.0
11 Nov 2025

Worked to the bone

Recommend
CEO approval
Business outlook

Pros

Lovely teams and great products

Cons

Lone working, expectation to cover all team absence, minimal staffing levels, ridiculous promotion changes

Viewing 1 - 3 of 239 Reviews

Glassdoor has 2,313 Holland & Barrett reviews submitted anonymously by Holland & Barrett employees. Read employee reviews and ratings on Glassdoor to decide if Holland & Barrett is right for you.