Hilton reviews about "team member"

The new PMS system, PEP, is awful. They got rid of F&B Distribution for night audit which means a lot less work for night auditors and way more work for accountants. PEP also doesn’t have the same functionalities as OnQ, the previous PMS. I have not heard any good thing about PEP after all these years. The team member travel discounts aren’t good anymore. They used to be flat rates across three tiers of hotels, but now they are extremely variable and can run very high. On top of that, hotels and resorts still charge team members for parking and service fees, so you still can’t afford to travel on the discount. That is, if you even find the team member rate available. Chances are, you’ll be working for a franchisee, not Hilton itself. They may be one of the world’s best companies to work for, but you probably won’t actually be working for them. California taxes and district fees felt mishandled by corporate.

In office requirement, pay lower than market value, team member rates not readily available at good properties

Pay raises could be more money time off could be available sooner

Multi zone night calls if you are in a APAC role

Some DRM roles are required to be on site

process can be long to deliver products

As a department leader, I found the Hilton team member recruitment process needing to be improved.

Managing a team has no obvious benefits.