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Hilton

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Hilton

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Hilton Reviews

Updated 27 Nov 2023

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Found 9,955 of over 11K reviews
4.0
78% Recommend to a Friend
Hilton President and CEO Christopher Nassetta
88% Approve of CEO

Found 9,421 of over 11K reviews

4.0
78%
Recommend to a Friend
88%
Approve of CEO
Hilton President and CEO Christopher Nassetta
Christopher Nassetta
4,089 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "benefits are great both for the company and medical(in 840 reviews)
  • "Great people and love the workflow(in 352 reviews)
  • "Awesome culture and great people to work with(in 213 reviews)
  • "Great team....... That's about it in this area I wouldn't waste your time working for this company.(in 182 reviews)
  • "But at it's roots are the Team Members who make the hotels great.(in 153 reviews)
Cons
  • "Poor management not enough to tools and equipment to do the right job(in 416 reviews)
  • "Low pay (around $10 with experience) for a lot of headache and stress.(in 414 reviews)
  • "Can be long hours and stressful at times(in 351 reviews)
  • "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation(in 304 reviews)
  • "Managers were bad at communicating with each other and satff.(in 133 reviews)
    1. 5.0
      22 Oct 2019
      Italian Chef
      Current Employee, more than 8 years
      Tsuen Wan
      Recommend
      CEO Approval
      Business Outlook

      Pros

      learn more about the Italian culture

      Cons

      learning and getting to learn more with my new friends

      1. 3.0
        19 Oct 2023
        Director of Rooms
        Current Employee, more than 10 years
        Hong Kong
        Recommend
        CEO Approval
        Business Outlook

        Pros

        benefit, international, standard, Cooperation, fair

        Cons

        dropping salary, company standard, staff benefit

      2. Join the Hilton team
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        1. 1.0
          26 Apr 2022
          Server/Waiter
          Former Employee
          Hong Kong
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Entry level for everyone to get in

          Cons

          Shifts and sometimes carrying heavy stuff

          1. 3.0
            24 Oct 2021
            Accounting Supervisor
            Former Employee, more than 1 year
            Kowloon City, Kowloon City
            Recommend
            CEO Approval
            Business Outlook

            Pros

            -- five days works in a week

            Cons

            Poor Benefit such as dental

            1. 3.0
              20 Dec 2019
              Anonymous Employee
              Former Employee, more than 1 year
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Carrying out all employee-centric activities well at hotel level; employee benefit is good in terms of staff rate, company equipment, annual leaves.

              Cons

              Quite political in corporate level; you gotta have someone on top management to help you moving up and promoted

              Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. Thank you again for taking the time to share your thoughts with us.

              1. 4.0
                1 Apr 2019
                Anonymous Employee
                Former Employee
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Big company with lots of room for growth in different areas.

                Cons

                Corporate, decisions made in head office, feel less important.

                Thank you for your feedback. Your comments have been shared with leadership.

                1. 4.0
                  10 Nov 2020
                  Software Engineer
                  Current Employee, more than 1 year
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  * Great place to work * Some Team is good

                  Cons

                  * Some team lacks passion. * Salary increase, not meed expectation.

                  1. 5.0
                    8 Aug 2019
                    Anonymous Employee
                    Former Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Good environment and package. Nice culture.

                    Cons

                    Slow career progress. Structure is complex.

                    1. 3.0
                      2 Feb 2021
                      Marketing Executive
                      Former Employee
                      Hong Kong
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Good colleagues, projects and exposure

                      Cons

                      Tough management, toxic work environment

                      1. 3.0
                        14 Jan 2021
                        Guest Relations
                        Current Employee
                        Hong Kong
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Happy nice lucky joy life

                        Cons

                        Sad cry tear face peace

                      Viewing 1 - 10 of 9,421 Reviews
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                      Hilton Reviews FAQs

                      Hilton has an overall rating of 4.0 out of 5, based on over 10,897 reviews left anonymously by employees. 78% of employees would recommend working at Hilton to a friend and 67% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Hilton. This rating has been stable over the past 12 months.

                      78% of Hilton employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hilton 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

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                      Glassdoor has 10,897 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.