Expert Institute reviews about "culture"

- underpaid, overworked; workloads are not appropriately distributed between individuals and salary is not adjusted to market value - self-advocacy punished rather than rewarded - feedback not received well or incorporated into future practices, CEO has surrounded himself with yes-men - coercive drinking culture, one physically unprofessional executive to go along with it - excessive number of people in management positions, very few real leaders within those management positions. certain managers and higher ups more focused on getting people to fall in line than encouraging productive growth. they do not want to hear feedback. - high-stress, which comes with the legal industry - disorganized: internal processes change frequently and rapidly, often in inefficient and unexplainable ways - high turnover rate, quite literally feels like a revolving door. If you work here and you get a weird gut feeling bc there are always new hires coming in and someone is quitting every other week, listen to that gut feeling and get out. - very small HR department that also oversees the entire recruitment process (for a team that is always hiring in order to replace people quitting), leaving HR stretched thin and unable to dedicate their time to real HR problems within the company - meaningless KPIs given undue priority over KPIs with tangible ROI - lack of recognition for achievements - loud, ever-changing office environment - employees treated as costs to the company rather than contributors to its mission - unwillingness to challenge leadership has created a "yes man" problem within management - gently nudges/guides current employees to write positive reviews of the company on Glassdoor (be wary of positive reviews) - great place to learn what red flags to look for in a company -- if you google search "toxic workplace traits" or "workplace red flags," that's exactly what you're getting yourself into: ineffective leadership, micro-management, poor communication, unprofessional favoritism and blatant disrespect, poor work-life balance, non-inclusive, confusingly inefficient processes, gossip mill, low morale, no job security, fear-based culture, inadequate compensation, and no recognition other than an occasional crisp high-five. overall, a disappointingly unprofessional company. - onboarding is messy and doesn't cover nearly enough to allow you to succeed - nitpick small details to downgrade performance assessments despite numbers and colleagues saying otherwise Everyone deserves better than to work at this company.

Expert Institute is a serious, high-performance environment that demands ambition and drive. It’s fast-paced and constantly evolving, with new services and products frequently tested in the market. You’re expected to work hard, but the compensation reflects the effort. The company has matured beyond the startup stage, so it’s not chaotic or unstable, but it remains competitive and best suited for those who thrive in a dynamic, career-focused environment.

Compensation is decent. Needs to be better adjusted to market value, especially based on each individual's value-add.

- New hires expected to perform quickly - High standards that all may not meet

CEO is toxic in every measurable way. He surrounds himself with "yes-men" so the overall culture is very poor. Management regularly fires on a whim and without real cause.

cant think of any, would like more hybrid flexibility

In early January, the entire Customer Success team was abruptly laid off over a group Zoom meeting led by the CEO—no advance warning, no HR present, no professionalism. The reasoning given was a vague "company restructuring," though it’s hard not to draw a connection to the private equity acquisition just a few months prior in October 2024. The CEO fosters a culture where people are viewed as costs, not contributors. Employee morale was never a priority, and it showed. One telling example: employees weren’t even allowed to enjoy a year-end holiday party without clients being brought in to turn it into another sales opportunity. Four hours of celebration for staff was too much to ask. Leadership at the top is dominated by individuals unwilling to challenge the CEO. This has created an echo chamber of compliance, rather than a space for collaboration or innovation. If you're still on the fence, take a look at the CEO’s own Glassdoor review of the company—yes, he wrote one himself. That alone should tell you everything you need to know.