Reviews by job title

7 reviews
3.0
30 Jan 2019

Empty promises

Recommend
CEO approval
Business outlook

Pros

PTO accrual is okay, about 4.5 hours per pay period. Medical claims analysts make average pay for the work they do. Management is okay.

Cons

Repeatedly promised pay raise and promotion once a training class was available, but the start date for this was pushed back over and over. They eventually offered the promotion but without the pay raise, blaming the rest of the company for underperforming, and on a major client for not giving them the business they kept expecting. Things got so rough that one day our entire floor was brought into a surprise meeting and assured by our HR rep with no preamble that we shouldn't worry, our jobs were safe for now! We didn't know they were in danger to begin with. My supervisor and her manager both told me different things when it came to expectations and rewards. Management always seemed like it didn't communicate well with each other. Lots of tension between MCA team and QA department. Created something of a hostile work environment after a while. Management stopped celebrating birthdays after a while-- now every office birthday is celebrated with a potluck, no cake. Equian is either doing tremendously well or is on the verge of collapse, depending on the time of day you ask a manager. If you're okay with working a lot and not getting a raise out of it, this place is okay.

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Equian Response
7y
Thanks for your feedback! Equian prides itself as a company that offers competitive wages and benefits. So, we are happy that your comments highlight that we are headed in the right direction! We are also always looking for better ways to reward and recognize our employees, and last year our Golden office did move away from monthly birthday sheet cakes to having events that included afternoon park outings, chili cook-offs, jersey Fridays, a catered holiday brunch, costume and office decorating contests with prizes, and much more. So, while we take all feedback seriously, we hope that as our team grows, so do our rewards. We like to think we’ve taken the “sheet cake” to a higher level, and we are loving it, because we love our team! Please feel free to contact HR if you have any other feedback or suggestions !
1.0
21 Aug 2019

Horrible!

Recommend
CEO approval
Business outlook

Pros

Remote work 2 times per week-good benefits

Cons

Office politics-poor and unstructured training

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Equian Response
6y
Thank you for your feedback. We are sorry to hear that some aspects of your work experience did not live up to your expectations. We always value feedback and invite you to contact humanresources@equian.com if you have additional feedback you think would be helpful and wish to share.
3.0
18 Jan 2017

Far from terrible, but no longer a great option

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Semi decent benefits, some on site amenities, emphasis on providing training opportunities

Cons

Community culture has gone downhill, less emphasis on positive feedback, more emphasis on finding something/anything wrong with your work instead.

3.0
27 Apr 2018

Data Analyst

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Challenging, friendly environment. Good benefits.

Cons

Limited training and workflow documentation. They promise commission on money found, but it's only 1/4 of a percent.

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Equian Response
8y
We appreciate you taking a moment to provide honest feedback. We take pride in our benefit packages and it is important to us that they are considered a “pro” for most associates. We are also aware of our training and workflow documentation shortcomings in some areas and hope that you have a chance to develop some standards of procedures for your area of the business. And while bonuses are offered to incentivize inquisitiveness and productiveness, they are not guaranteed. However, as the organization matures, we have plans to conduct an enterprise wide compensation study in order to determine if the existing bonus structure / model is applicable and sustainable. Stay tuned!
1.0
28 Jan 2019
Recommend
CEO approval
Business outlook

Pros

No set hours. Hour lunch.

Cons

Terrible training. No manager on site. Multiple jobs are expect with little time to learn them. Lots of people bringing the company down. No benefits at all.

3.0
28 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Culture of recognition Good growth opportunity Decent benefits Great coworkers

Cons

Managers tend to work in silos Some departments have an excellent culture while others are extremely toxic Management does not communicate well or set realistic expectations for employees in the training department

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Equian Response
7y
Thank you so much for your feedback! At Equian we take pride in our culture of recognition and retaining top talent by offering ample growth opportunities and rewarding performance. Thank you for recognizing these strengths! As a support function of a growing and dynamic organization, we know our Training Team members work hard and we strive to support and reward them accordingly. As part of our growth as an organization, we are always open to helpful feedback. Thank you for taking the time to share with us.
2.0
30 Oct 2019

PMR

Recommend
CEO approval
Business outlook

Pros

The job is easy and decent money for how much of a cake walk it is. Plenty of vacation time given.

Cons

Micromanagement in some supervisors, lack of continuity between teams of the same department (most don't align with the training given), and you find yourself constantly falling short of expectations since they are always asking for more without praising the good. They have their favorites.

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Equian Response
6y
Thank you for your feedback. We are sorry to hear that some aspects of your work experience did not live up to your expectations. We always value feedback and invite you to contact your HR Partner or reach out to humanresources@equian.com if you have additional feedback you think would be helpful and wish to share.
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