Empty promises - Medical Claims Analyst Equian Employee Review

Repeatedly promised pay raise and promotion once a training class was available, but the start date for this was pushed back over and over. They eventually offered the promotion but without the pay raise, blaming the rest of the company for underperforming, and on a major client for not giving them the business they kept expecting. Things got so rough that one day our entire floor was brought into a surprise meeting and assured by our HR rep with no preamble that we shouldn't worry, our jobs were safe for now! We didn't know they were in danger to begin with. My supervisor and her manager both told me different things when it came to expectations and rewards. Management always seemed like it didn't communicate well with each other. Lots of tension between MCA team and QA department. Created something of a hostile work environment after a while. Management stopped celebrating birthdays after a while-- now every office birthday is celebrated with a potluck, no cake. Equian is either doing tremendously well or is on the verge of collapse, depending on the time of day you ask a manager. If you're okay with working a lot and not getting a raise out of it, this place is okay.