Toxic Work Environment - Engineer Zillow Employee Review

1.0
10 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Work from home, decent benefits

Cons

Management tends to protect problematic employees instead of addressing long-standing behavioral issues. This can leave team members feeling unsupported when dealing with verbal abuse or toxic behavior. There’s a tendency to prioritize appearances for leadership rather than genuinely solving problems. Employees may feel pressured to provide positive ratings or feedback that don’t reflect reality, and performance management is sometimes used in a retaliatory way. Complaints raised to HR often seem to result in surface-level actions or cover-ups rather than addressing the root cause. Overall, trust and psychological safety are lacking, and accountability is inconsistent.

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Zillow Response
9mo
It’s never easy to read feedback like this, but it’s necessary and we appreciate your honesty. Great management plays a huge role in the employee experience, and your review reminds us that consistency and support still need attention in some areas. If you're open to continuing the conversation, we’d value hearing more at careers@zillowgroup.com. Or, you may report your concern anonymously through AllVoices.

Explore other reviews about Zillow

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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