Zillow Reviews | Glassdoor.com.hk

Zillow Reviews

Updated 19 Jul 2019

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Found 740 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
93%
Approve of CEO
Zillow CEO Rich Barton
Rich Barton
19 Ratings
Pros
  • "We also get a lot of vacation time which is nice, as Zillow really cares about it's employee's Work/Life balance(in 92 reviews)

  • "You can't deny that Zillow has pretty great benefits(in 56 reviews)

Cons
More Pros and Cons
  1. "Challenging, but very rewarding."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Recruiter in San Francisco, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Zillow

    Pros

    Benefits are solid. A ton of opportunity to own your career development. Fast-moving, so there’s always a new challenge or opportunity to take on. Leadership is very transparent about decision making and planning. Everybody that you work with is super friendly and very mission-driven.

    Cons

    Has gone through a few re-orgs and some shuffling, but I hope that once the dust settles, then everything will get back to normal. ZG is experience an interesting shift in product development and direction, so sometimes it feels like I’m a bit late to find out about an update, but that’s just the business of a fast moving tech company. I wish there was a cash bonus structure.

    Advice to Management

    Transparency is huge, so please continue that! I would also recommend continuing to invest in training and L&D in order to train and retain the awesome talent at the company.

    Zillow2019-07-19
  2. Helpful (1)

    "Great place to work, improvements needed on comp side of things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Consultant in Centennial, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Zillow full-time for more than 3 years

    Pros

    - Benefits and perks were second to none - Travel regularly - ZG Week

    Cons

    -The majority of teammates did not understand how comp worked or how much $ they were going to make in a given quarter. In the time I worked there, the comp structure changed once per quarter - Little career growth opportunity - Unrealistic quotas set by individuals with very little to no experience setting a quota or participating in an IC sales role

    Advice to Management

    Hire an outside consulting company with experience in Sales enablement /quota planning

    Zillow2019-07-15

    Zillow Response

    July 16, 2019Senior Director, Premier Agent Sales

    Thank you for taking the time to write your review. It’s great to read you had a very positive experience and appreciated your benefits and travel. Regarding career growth opportunity, we now have in place a new performance management tool, which involves a dialogue between the ...

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  3. Helpful (3)

    "Zillow Changed My Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Business Consultant in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zillow full-time for more than 3 years

    Pros

    Zillow hires the absolute brightest people on the planet. You will be surrounded by these people day and in and day out, challenging you, helping you grow and making you a better professional and person. I'm incredibly happy to have had the opportunity to work among such an exceptional group of people. Due to the highly selective nature of who they hire, the culture is by far one of the best in the world. It's not...

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    Cons

    The only con that I personally encountered was the difficulty to fall into a solidified team who is seeking a new leader. The opportunities were there, but the idea of bringing an outsider into a solidified team who needed new ideas and change, was scary. Past experience aside, It'd be great to constantly push to innovate, build and bring new blood in to an already established team. This will ensure innovation always...

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    Advice to Management

    Continue seeking out the best candidates for leadership positions that don't always have every box checked off. The best leaders may not always be the most qualified compared to their peers on paper. But, reviewing their history across their entire performance history at ZG, alongside numerous internal referrals should help in giving the thumbs up to shake things up.

    Zillow2019-06-28

    Zillow Response

    July 16, 2019Senior Director, Premier Agent Sales

    We truly appreciate your review, and how thoughtfully you described your experience in our culture, with the people, tons of opportunity, and strong servant leadership. Thank you for taking this time to share how Zillow Group has impacted your life, and providing us your insights ...

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  4. "work life balance is good"

    StarStarStarStarStar
      Current Employee - SDEII 
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Zillow full-time for less than a year

      Pros

      work life balance is good

      Cons

      the company only focuses on rent and selling house

      Zillow2019-07-08
    • Helpful (8)

      "Work here!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Performance Coach in Seattle, WA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Zillow full-time for more than 3 years

      Pros

      -career development is priority -leadership is best of the best, truly. Sure you’ll encounter managers that may not be great, but typically, they are fantastic. -benefits package is great -I do actually feel like my work is valued -I’ve grown and learned more in my tenure at Zillow than 6+ years at another company/field -people people people

      Cons

      -they move fast. Sometimes it’s a giant mess and leaves a lot of people in the dust. -sometimes management is so caught up in their stuff that they barely notice their team

      Advice to Management

      Talk to your individual contributors more.

      Zillow2019-06-06

      Zillow Response

      July 7, 2019SVP Premier Agent

      Thank you for taking the time to write this review and for your valuable feedback. We are very focused on both career development and leadership so it it makes me especially happy when employees feel the benefits of our efforts. As for our speed, yes, we do move fast. Very fast. BUT ...

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    • Helpful (7)

      "Turnover rate for sales is around 70% (no, seriously)"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Executive in Irvine, CA
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I have been working at Zillow full-time for less than a year

      Pros

      Free lunch on Fridays, great benefits, gym reimbursement, free snacks.

      Cons

      I stayed around 6 months. At first, everything was great; they do the old smoke and mirrors trick- free lunch! gym reimbursement! tons of $$ if you hit quota! But the reality is: everyone is extremely stressed about hitting quota and it creates a negative office environment. The well is very poisoned here. I felt like after a month of training and traveling to Seattle, the smoke screen was gone and I realized I had made...

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      Advice to Management

      Ditch the churn and burn method. Restructure the sales plan (like the 3 strikes you're out method) so you can create happier employees and therefore a better work environment.

      Zillow2019-07-02

      Zillow Response

      July 2, 2019Senior Director of Sales

      I appreciate you taking time to review our company and team. I’m glad to hear you enjoyed the benefits and perks here at Zillow Group. It’s unfortunate that you did not enjoy your time as an employee. As you know, Zillow Group is a fast-paced and rapidly growing company. We raise ...

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    • Helpful (3)

      "Great company; Poor Sales Environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Account Executive in New York, NY
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at Zillow full-time for more than a year

      Pros

      Outstanding Benefits There are worse places to work Financial Opportunity (If you’re good) Some nice people Great work life balance Great culture company; but not on the sales floor

      Cons

      “Never good enough environment” Management, while nice, is questionable. There is a A TON of change and turnover. An absolute TON, which is concerning; Especially when it’s a Vice President in the office. Cliquey environment with certain groups in the office “Fake” tech environment- the sales area is equivalent to a call center. It’s frowned upon to take breaks and you’re not encouraged to leave your...

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      Advice to Management

      Embrace the “tech vibe”. No one goes in the ping pong room... Ease up on the individuals who exceed quota, as it’s a monthly sales cycle! Also, HELP those achieve quotas when they are behind. The turnover is concerning. The sales floor seemed to have gone from 30 sales executives to 12. Be transparent, for a company that prides itself in this aspect... the sales floor is a black hole when understanding performance...

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      Zillow2019-07-03

      Zillow Response

      July 9, 2019Vice President, Premier Agent Sales

      Thank you for taking the time to write a review. We focus quite a bit on creating a great financial opportunity, delivering on fantastic benefits and enabling a healthy work/life balance. I am glad to hear that focus is reflected in your experience. Regarding some of the areas you ...

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    • "Great company for the motivated"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Director 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Zillow full-time for more than 8 years

      Pros

      High-growth business that recognizes and paths high-performers. Culture and leadership are second-to-none.

      Cons

      Executive development initiatives were lacking.

      Zillow2019-06-18

      Zillow Response

      June 25, 2019Vice President, Premier Agent Sales

      Thank you for the great review. The team puts in a lot of effort to ensure our culture and leadership are best in class. I am happy to hear your experience reflects that effort. We are currently building out the next phase of our Leadership Development Program and it sounds like ...

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    • Helpful (1)

      "Have no morals gets you promoted."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at Zillow

      Pros

      You have an opportunity to make a lot of money.

      Cons

      Zillow preaches that they only hire the best of the best and that they have core values they live by that make an outstanding employee... yes there is a ton of talent on the sales floor but I’ve watch time and time again that people who have zero morals when it comes to sales ethics are the ones being promoted over the hard working employees. To continue to promote those who lie to agents about what they are paying for,...

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      Advice to Management

      Stop playing dumb. The bigger Zillow gets the less room you will have when it comes to making these mistakes before lawsuits start to flow in. You are continuing to loose valuable employees because management and upper management turn a blind eye or have an excuse for everything. Take responsibility for letting things slide, and realize that the sales floor has become VERY toxic. Hold everyone one to the same standards,...

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      Zillow2019-07-19
    • Helpful (1)

      "Zillow turns off the lights for employees and here comes a "I've never heard this before" response"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Executive 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Zillow full-time for more than a year

      Pros

      Great benefits, stocked offices, awesome city views from your desk.

      Cons

      Zillow is one of the most toxic work environments I have ever encountered. People will warn you of the "Zillow Pillow" from stress eating. I didn't think it was true until I gained 45 lbs in a year from stress eating and severe depression from lack of respect from management and fellow colleagues, constantly stressing over quota, not getting paid out if I missed quota, then having to work harder to make the same (rise...

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      Advice to Management

      You guys need to really re-evaluate your company morals and have employee interviews...The things upper management THINKS are going well are actually a nightmare. It's depressing and so unfortunate.

      Zillow2019-07-18
    Found 740 reviews