An easy-going place to work - Software Engineer Zillow Employee Review

4.0
2 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Fun culture, smart people and good work flexibility lead to an easy-going work environment.

Cons

Management is very hands-off. As a consequence, life can be too easy-going at times. Sometimes the teams lack a sense of direction or urgency, there is poor transparency in how decisions are communicated, and resources are not allocated well. Finally, the SF office layout is way too divided and the elevators are terrible.

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Zillow Response
10y
Thanks for the review. I'm glad things are going well overall. In terms of the hands-off management comment, this is good feedback. It's sometimes tough to strike the exact right balance. We strive to trust employees to make the right decisions and aim for the right outcomes vs. micromanaging them. We certainly should feel urgency in our business as there is never a lack of work to be done. We're just getting started in rentals! While our all hands meetings are intended to address some of your concerns around providing transparency about who is doing what, stay tuned for more of this as we get into Q4. I'd like to share even more about where we're going and how we'll get there. My hope is that this helps give people greater context around how all the pieces come together. Should you have any more specific feedback though, feel free to contact me directly. Thank again. Dan Hang, VP Zillow Group Rentals

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5.0
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CEO approval
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Cons

Long hours with low pay

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3.0
8 May 2026
Recommend
CEO approval
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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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