Good work life balance, poor leadership - Senior Marketing Manager Zillow Employee Review

3.0
9 Mar 2022
Recommend
CEO approval
Business outlook

Pros

I absolutely loved my team at Zillow. They were collaborative and so supportive of each other. We worked hard during business hours but very rarely, if ever worked evenings and weekends. I had two kiddos home with me for three months during the pandemic while working full time and the org as a whole was very supportive of whatever I needed to do, to take care of my family

Cons

Senior leadership made some very poor choices in allowing the Zillow Offers biz to continue on. As a result they laid off more than 2K people. When I left for maternity leave everything with the business was going great. When I came back four months later, massive layoffs. Seems unrealistic they didn’t see this was coming sooner

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5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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