Lack of Communication - Data Scientist Zillow Employee Review

3.0
16 Dec 2021
Recommend
CEO approval
Business outlook

Pros

- Good work-life balance - Good benefits (medical, dental, mental health, etc.) - The individuals I worked with on a daily basis were exceptional - Remote options (didn't have to relocate to Seattle)

Cons

- Upper management frequently left us out of the loop despite spouting off that one of our core values is "turning on the lights" and keeping everyone informed. - We were frequently told one thing and the opposite ended up being true. For example, we were told for weeks that there would be positions for most of the technical talent after ZO shut down. In less than 48 hours, the message changed dramatically. >80% of the technical talent would be laid off. We were also told not to actively seek out positions in other parts of the company because our managers would be placing us methodically to give everyone a fair chance. Turns out the few individuals that got reallocated either already had a relationship with a manager at the new position or were asked for directly.

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5.0
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Pros

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Cons

Long hours with low pay

1
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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