Growth seems unstoppable - Mortgage Loan Processor Zillow Employee Review

5.0
26 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Very foward moving group of motivated people

Cons

Compensation leaves room for desire

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Zillow Response
7y
Thanks for your feedback. We aim to make Zillow Group the best place to work in KC and in all the places we have offices, and an important part of that is working to ensure that all employees are competitively paid. If you have specific suggestions, please feel free to reach out directly to me to share more - we're always looking for opportunities to improve our employee experience. And I absolutely agree with you - the team at ZHL is very forward- thinking and is a key part of innovation at Zillow Group! - Erin Lantz, VP & GM, Mortgages

Explore other reviews about Zillow

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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