Excelling in Inclusivity, Equity and Belonging - Account Manager Zillow Employee Review

5.0
19 Nov 2018
Recommend
CEO approval
Business outlook

Pros

A lot of companies give lip service when it comes to addressing inequities around sexuality, gender, and diversity in the workplace. Because we were so driven product wise for years it felt like maybe that is all Zillow will be; lip service. Last few years though I am inspired and impressed by the excellent work from C level down in advocating for inclusivity, equity and belonging for everyone. It is not easy work and we still have ways to go but I can confidently say we are authentic at Zillow about our commitment. For example, in the past few months, I have been able to communicate and get support around issues of bias that a few years ago I wouldn't have felt safe to address. I can't say enough how valuable this has been. If we at Zillow keep going as passionately about this aspect of our culture as we have been the last two to three years we are going to be a model in the technology industry and beyond about the business and cultural value of making all employees feel welcomed and part of an organization. Because of the leadership buy-in, I believe we will continue on this path. Also, you work with some of the smartest people in their given specialties. Come in hungry and open to learn you will grow. You will never get bored here if you are curious and you lean in. Work-life balance is ample and promoted. Also, it takes a few weeks to realize, wow, you are at a company that is doing groundbreaking, innovative work.

Cons

Some in middle management, especially in sales and sales support, have not been as committed as some of our executives and individual contributors.

avatar
Zillow Response
7y
Thank you for this fabulous review. We have definitely been making much more of an effort in this area over the last few years. We still have plenty of room for improvement, but I am proud of how far we've come. Thank you for the feedback!

Explore other reviews about Zillow

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
2.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

4
See reviews by: Helpful|Rating|Date|All