Pros
Best thing about Zillow, bar none, are the people. These are people who will be your lifelong friends and you will genuinely excited to see day in and day out.
Training is exceptional. If you want to learn how to sell, Zillow offers some of the best training top to bottom. From learning how prospect, qualify, and close, you will get a great crash course on how to truly sell.
Best product on the market as well. Yes there are competitors, like with any business/product, but Zillow is the most known. Some agents will buy from you for the simple fact that you’re calling from Zillow.
Cons
The culture of the Orange County office specifically has changed a lot in the last year. One of the core values is Orange County is a destination sales career. This is getting less true by the week. The Orange County office specifically is beginning to see an exodus of talent and employees who have worked with the company for a substantial amount of time. This isn’t a coincidence and over the past 6 months it’s gotten harder to ignore.
Loyalty is lost with Zillow. If you’re the #2 sales executive in the company you will still be let go if you don’t hit your quota for 3 consecutive months. It’s a very “what have you done for me lately” role...
But they will make exceptions for people they “like.” There have been instances where someone has missed quota for 3 months but an exception was made. Get on their good side.
One of the biggest things Zillow preaches is that you have to fit within the culture. They offer no movement for lateral mobility (in the sales executive role) unless you have consistently met your quota for a year or more. This is a little confusing because there are openings regularly in different departments. If Zillow truly only hires 1% of the people they interview and they deem them a cultural fit, wouldn’t it make sense to let them move into a role where they might succeed? Or at least give them the chance?