Best culture, people, and work environment you will ever find! - Client Engagement Specialist Zillow Employee Review

5.0
6 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Great upper management team Great middle management team Amazing team collaboration Quick to accept change and build better products Ability to grow and move up in the company HR genuinely cares about you and your professional development 10 year old company that still thinks and grows like a start up Best benefits you will ever find Consumer centric organization Awesome snacks Free food catered in at least once a week Food trucks daily Working at Zillow has honestly changed my life! If you are looking for a career where you feel like you are a part of something greater come to Zillow.

Cons

I have not come across any cons yet... Bring the cold brew coffee guys around more! Their coffee is amazing.

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Zillow Response
9y
Thanks for the nice review! We work hard to make Zillow Group a great experience, and I'm glad it's having an impact. As a Client Engagement Specialist, this is particularly critical as you're on the front lines and talk to agents and customers all day. Thanks again, and if you ever do experience a "con", please let me know. Tony Small - tonys@zillowgroup.com. Thanks!

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CEO approval
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Pros

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Cons

Long hours with low pay

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3.0
8 May 2026
Recommend
CEO approval
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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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